Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

SARAH HOOD

Mechanicsburg,OH

Summary

Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Technician

MARATHON PETROLEUM COMPANY LLC
Columbus, OH
10.2011 - 08.2021
  • Assisted with the maintenance and repair of equipment in a production environment.
  • Monitored operational performance, identified issues, and took corrective action as needed.
  • Performed preventive maintenance on all machines to ensure optimal operation.
  • Diagnosed mechanical problems and made necessary repairs to maintain continuous operations.
  • Executed safety protocols for all machines before use.
  • Conducted quality control checks throughout the production process.
  • Ensured compliance with industry standards and regulations related to operations.
  • Maintained accurate records of daily activities, machine status, material usage.
  • Provided training and guidance to new team members on operational procedures.
  • Prepared reports detailing operational performance metrics and trends.
  • Implemented best practices for efficient operations management.
  • Reviewed existing processes regularly and recommended improvements where applicable.
  • Coordinated with other departments to troubleshoot any technical issues that arise.
  • Repaired defective parts or assemblies using specialized tools and equipment.
  • Resolved network alarms, recognizing jeopardizing conditions and notifying management of risk potential.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Administrative Assistant

MARATHON PETROLEUM COMPANY LLC
Columbus, OH
10.2012 - 06.2020
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Developed project plans for various tasks assigned by upper management.
  • Managed database systems containing customer contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Coordinated appointments, meetings and conferences.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.

Education

Associate of Applied Science - Paralegal Studies

Miller-Motte Technical College - Clarksville
Clarksville, TN
06.2014

Skills

  • Operations Monitoring
  • Data Collection
  • Report Preparation
  • Threat Detection
  • Preventive Maintenance
  • Equipment Inspection
  • Project Planning
  • Disaster Recovery Planning (Took NIMS Disaster Preparedness course)
  • Clerical Support
  • Data Entry
  • Report Writing
  • Invoice Processing
  • Scheduling
  • Appointment Scheduling
  • Bookkeeping
  • Document Control
  • Calendar Management
  • Meeting Planning
  • Expense Reporting

Affiliations

  • Cheerleading Coach
  • Farming
  • Designing In Cricut Design Space

Certification

  • Certified NIMS and ICS training.

Timeline

Administrative Assistant

MARATHON PETROLEUM COMPANY LLC
10.2012 - 06.2020

Operations Technician

MARATHON PETROLEUM COMPANY LLC
10.2011 - 08.2021

Associate of Applied Science - Paralegal Studies

Miller-Motte Technical College - Clarksville

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