Sarah Hooker

Performed blood draws and conducted waived tests, ensuring compliance with laboratory protocols and quality standards.

• Maintained safe, tidy and organized laboratory environment for accurate test results.
• Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
• Facilitated timely completion of blood draws and waived testing by maintaining a well-organized workspace and efficient workflow.

• Conducted thorough health assessments to ensure accurate and reliable medical examinations.
• Collaborated with healthcare professionals to interpret lab results and determine eligibility for insurance underwriting.
• Implemented process improvements that enhanced operational efficiency and reduced turnaround times for test results.
• Conducted comprehensive medical histories, vital sign measurements, and specimen collections for accurate insurance assessments.
• Ensured patient comfort throughout the entire examination process, addressing any concerns or questions with patience and professionalism.
• Handled challenging situations calmly, resolving conflicts or concerns promptly and professionally when they arose during examinations or scheduling processes.

• Performed venipuncture and capillary draws across North Carolina, and Tennessee with precision, ensuring patient comfort and safety.
• Maintained accurate records of specimen collections and patient interactions in compliance with regulatory standards.
• Trained new staff on phlebotomy techniques and safety protocols to enhance team efficiency and performance.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

• Collected blood samples in compliance with safety protocols and established procedures.
• Educated donors on blood donation processes and potential side effects.
• Documented donor information accurately in electronic health records system.
• Trained new phlebotomists on best practices and customer service techniques.
• Improved patient experience through empathetic communication and effective care strategies.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Performed venipuncture and capillary collection with precision and adherence to safety protocols.

• Collected blood samples using proper techniques and safety protocols to ensure patient comfort and specimen integrity.
• Maintained accurate patient records in electronic health systems, ensuring data accuracy and confidentiality.
• Mentored junior staff on advanced phlebotomy techniques, fostering skill development and increasing departmental competency levels.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

• Ensured accurate labeling and handling of specimens to maintain integrity during transport.
• Trained new phlebotomists on techniques, equipment usage, and best practices in specimen collection.
• Monitored inventory levels of supplies, coordinating reorders to prevent shortages and ensure smooth operations.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.