Team leadership and coaching
Sarah Hosick
Store Manager
Chicago,IL
Summary
Accomplished Store Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, training and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
19
19
years of professional experience
Work History
Shift Supervisor, Assistant Manager, Store Manager
Starbucks Coffee Company
Chicago, IL
06.2015 - Current
- Increased sales by 60.4%, compared to last year, driving operational efficiencies and building excellent customer rapport.
- Evaluated operational activities and implement timely resolutions for diverse concerns.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies within district.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
School Program Staff Member
Midwestern Christan Academy
Chicago, Illinois
08.2008 - 10.2015
- Cared for an average if twentychildren ages four to fourteen in a nurturing and age-appropriate way.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Assistant Director
The Anchor
Chicago, IL
08.2008 - 08.2013
- Oversaw calendar of events and scheduled key initiatives.
- Communicated with students, leaders and parents to encourage highest quality of service.
- Planned weekly groups as well as special events and overnight retreats.
- Scheduled and managed teams of youth volunteers.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Oversaw youth ministry budget and tracked all expenses.
Skills
Business planning
Staff supervision
Personnel development
Operations management
Staff training and development
Training and mentoring
Customer Relations
Timeline
Shift Supervisor, Assistant Manager, Store Manager
Starbucks Coffee Company
06.2015 - Current
Assistant Director
The Anchor
08.2008 - 08.2013
School Program Staff Member
Midwestern Christan Academy
08.2008 - 10.2015
Similar Profiles
Patrick PricePatrick Price
Shift Supervisor at Starbucks Coffee CompanyShift Supervisor at Starbucks Coffee Company
Ryan AdamsRyan Adams
Shift Supervisor at Starbucks coffee companyShift Supervisor at Starbucks coffee company
Gnani BourampetaGnani Bourampeta
Engineering Manager at STARBUCKS COFFEE COMPANYEngineering Manager at STARBUCKS COFFEE COMPANY