Sarah Houmani

Work History

PHI Air Medical

Phoenix, AZ

11.2022 - Current

Planned and executed compliance audits to check company policies, procedures and controls.
Maintained and revised policy procedures for general operation of compliance program.
Analyzed data to provide insights and recommendations for mitigating conduct risk.
Participated in networking and learning opportunities to remain current with evidenced-based practices.
Conducted extensive research to support regulatory findings and control weaknesses.
Monitored compliance risk controls to identify deviations and offer recommendations.
Provided support to department by assisting with special assignments and projects.
Lead and executed risk management projects to identify deficiencies and possible corrective actions.

Capco

Phoenix, AZ

09.2021 - 09.2022

Enforced regulations by reviewing federal and state laws to confirm compliance.
Collected, input and analyzed information to make effective evaluations of company operations.
Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
Participated in regular meetings with management to assess and address issues and identify and implement improvements.
Developed actionable roadmaps for improving workflows and processes.
Delivered analytic support to identify high-priority opportunities and prospective clients to build pipelines.

American Express

Phoenix, AZ

03.2021 - 07.2021

Researched economic data and reviewed records to assess adequacy of institution's operations in relation to established structure.
Produced in-depth reports outlining findings and recommendations for improvement.
Inspected cash reserves and bank-owned securities to check internal control procedures.
Completed annual examination of credit union policies and procedures to check compliance with applicable laws and regulations.
Investigated, prioritized and managed all escalated requests for legal review, presenting resulting research to attorneys, anticipating areas of conflict and proposing creative solutions.
Wrote standard operating procedures and policy manuals to educate team members.
Analyzed areas of potential risk to assets, earning capacity and organizational success.

Capco

Pheonix , AZ

02.2020 - 03.2021

Interpret Servicemembers Civil Relief Act (SCRA) laws to conduct accurate and thorough investigations of company compliance for their members.
Utilize Salesforce to access members' files and follow company procedures to check for compliance.
Reviewed company policies against best practices to better understand level of compliance.
Completed in-depth reviews of audit reports, client actions and monitoring activities.
Pursued continuous learning opportunities regarding latest compliance and procedural changes.
Created plans to improve and correct operations in order to stay compliant.
Documented collections amounts and status and maintained information in organizational database.
Maintained and revised policy procedures for general operation of compliance program.
Completed all assignments on time and with no infractions during examinations.
Enforced regulations by reviewing federal and state laws to confirm compliance.
Collected, input and analyzed information to make effective evaluations of company operations.
Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
Assessed and prioritized contributions according to amount and service.
Adhered to deadlines in optimizing regulatory and operational performance.

Merit Tax And Immigration Solutions

Phoenix, AZ

08.2019 - 01.2020

Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Handled all telephone calls, meeting plans and conference organization requirements.
Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs.
Maintained knowledge on case status, reviewing relevant records and reporting back to clients.
Trained new employees on office equipment and job duties.
Researched immigration laws and regulations and delivered reports and analysis to lawyer in charge.
Submitted electronic filings and organized court materials, schedules and actions.
Consulted with clients, and legal professionals to define and document case details.