Sarah Howard
Greenville
Summary
Adept at multitasking and guest relations, I enhanced service quality at Big Boy Restaurant by leveraging strong work ethic and hospitality service expertise. Skilled in cash handling and inventory management, I consistently prioritized customer satisfaction and team collaboration, significantly improving guest experiences without compromising efficiency.
Overview
2025
2025
years of professional experience
Work History
Server
Big Boy Restaurant
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Dishwasher
Candlestone Golf & Resort
10.2024 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Bartender
Brickyard Pub
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Crew Member
Wendys Fast Food
05.2023 - 10.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Paper Deliverer
Greenville News
03.2010 - 05.2011
- Loaded and unloaded newspaper bundles at distribution center.
- Assembled and bagged newspapers prior to delivery.
- Delivered papers to Type customers on daily basis.
- Stocked newspaper boxes at assigned locations.
- Reviewed routes and expected delivery time frames to determine order of deliveries.
- Maintained a strong relationship with clients through effective communication and addressing concerns promptly.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Service prioritization
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Supply restocking
- Performance improvement
- Suggestive selling
- Guest relations management
- Inventory management
- Task prioritization
Timeline
Dishwasher
Candlestone Golf & Resort
10.2024 - Current
Bartender
Brickyard Pub
07.2023 - Current
Crew Member
Wendys Fast Food
05.2023 - 10.2023
Paper Deliverer
Greenville News
03.2010 - 05.2011
Server
Big Boy Restaurant
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