Sarah Howdeshell
Poplar Bluff,MO
Summary
Proven leader in fast-paced environments, adept at problem-solving and fostering team collaboration. At Smokin’ Aces, significantly enhanced customer service, leading to a loyal customer base. Skilled in health and safety protocols, ensuring a secure atmosphere. Achievements include streamlining operations and mentoring staff, showcasing an ability to multitask and build relationships effectively.
Overview
1
1
Certification
Work History
Assistant Bar Manager
Smokin’ Aces
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
- Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
- Actively participated in weekly management meetings, contributing ideas for enhancing operational efficiency, business growth, and customer satisfaction.
Shift Manager
McDonald's Restaurant
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
Shift Manager
Aldi Foods
- Managed cash register operations to ensure accurate and efficient transactions.
- Secured the store by closing and locking all entry points at the end of day.
- Assigned tasks to team members to ensure smooth shift operations.
- Managed daily inventory replenishment to ensure product availability and operational efficiency.
- Managed and verified the safe's contents to ensure accurate cash flow.
- Provided exceptional customer service to ensure a positive experience for all patrons.
- Resolved conflicts among team members to maintain a harmonious work environment.
Pharmacy Technician
Walmart Neighborhood Market
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
Education
Associate Degree In Nursing - Nursing
Three Rivers College
Poplar Bluff, MOHigh School Diploma - General Studies
Poplar Bluff High School
Poplar Bluff, MO05.2013
Skills
- Health and safety
- Customer service
- Problem-solving
- Time management
- Clear communication
- Team collaboration
- Verbal and written communication
- Safety awareness
- Decision-making
- Outgoing personality
- Relationship building
- Conflict resolution
- Multitasking
- Reliability
Affiliations
Alpha Delta Nu
Certification
- Basic Life Support Certification (BLS)
Timeline
- Basic Life Support Certification (BLS)
Assistant Bar Manager
Smokin’ Aces
Shift Manager
McDonald's Restaurant
Shift Manager
Aldi Foods
Pharmacy Technician
Walmart Neighborhood Market
Associate Degree In Nursing - Nursing
Three Rivers College
High School Diploma - General Studies
Poplar Bluff High School
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