Dedicated beverage operations leader with thirteen years experience developing engaged teams and implementing continuous improvement projects to improve operational efficiencies and reduce waste while meeting exacting quality and safety goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Keurig Dr Pepper
08.2022 - Current
Drive culture of safety, quality and delivery to customers through continuous improvement and employee development
Manage labor to achieve AOP cost targets by right-sizing staffing from 110 to 77 operators
Designed employee review program to improve engagement and drive employee technical excellence
Led Kaizen and FI activities focused on reducing equipment downtime by 50% and standardizing procedures around set up and centerline
Ran two capital projects to replace outdated and underperforming equipment to reduce risk to business continuity
Collaborated with maintenance team on DMAIC process and root cause problem solving to resolve common cause sources of downtime
Operations Supervisor
Keurig Dr Pepper
05.2021 - 08.2022
Supervise operation of four high speed manufacturing lines making carbonated soft drinks with focus on safety, quality and productivity
Train and ensure compliance with all SOPs, GMPs, HARPC, FSMA and OSHA policies
Participate in regular quality checks of product and packaging
Participate in TPM and 5S activities for continuous improvement
Co-chaired 2-2-3 staffing planning for move to 24/7 operations
Participated in Forklift/Pedestrian Safety Kaizen May 2021.
Board Director
Equal Exchange
05.2019 - 04.2021
Rewrote Articles of Organization and By-laws to expand membership and democracy to subsidiary organizations
Oversee $65m company and budget, review potential investments, served on Governance Committee and OED Review Committee.
Consulting Roaster
Multiple Businesses
10.2017 - 04.2021
Assist two local roasters with emergency maintenance issues
Provide technical expertise and skill in developing roast, maintenance, and safety plans
Co-developed training presented at MANE coffee conference connecting roast theory with solubility of brewed coffee.
Lead Coffee Roaster and Production Supervisor
Equal Exchange
03.2015 - 04.2021
Supervise roasting and packaging of 25K+ lbs of coffee daily on two Probat drum roasters, five packaging lines, and 11 member team to demanding quality specifications
Train all roasters on roast theory, roast development, green coffee quality and machine maintenance
Plan and execute all AM and PM on roasting and conveyance equipment
Maintain parts inventory and order as needed
Annual review of vendors to maintain multiple supply chains and competitive pricing
Plan and manage continuous improvement projects with outside vendors annually
Participate in regular quality control checks of product and packaging and directing team to adjust as needed
Participate in sensory and descriptive analysis of roasted and green coffee
Built 7-day/week split labor model at start of Covid pandemic to maintain operations and safeguard business
Coffee Roaster
Equal Exchange
09.2012 - 03.2015
Roast coffee on Probat R-1000 and G-120 roasters
Participate in production cupping to make roast adjustments to meet desired roast profiles
Participate in maintenance and cleaning as assigned by supervisor.