Sarah Huddleston
WA
Summary
Results-driven professional with extensive experience in customer service and patient care. Proven ability to streamline application processes, foster team collaboration, and thrive in dynamic environments. Recognized for strong organizational skills, meticulous attention to detail, and unwavering commitment to achieving goals.
Overview
11
11
years of professional experience
Work History
On-Call Dental Hygienist
Kaiser Permanente
01.2023 - 01.2024
- Directs oral hygiene care for members including comprehensive prevention, maintenance, and therapeutic treatments
- Educates members of oral status and motivates to achieve and maintain optimum oral and full body health
Dental Account Manager
Cocofloss
03.2022 - 01.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Dental Hygienist
Aadland Dental
01.2020 - 01.2022
- Educated patients on importance of oral health
- Worked through the Covid 19 Pandemic providing care and reassurance of patient's safety
- Researched and recommended new instruments for the hygiene team to Dentists
Dental Hygienist
Wildwood Dental
01.2019 - 01.2020
- Worked with the Dentist to develop and implement hygiene standard of care and protocol
- Specialized in treating high anxiety patients with empathy
- Self-starter as solo hygienist while being a productive team member
Dental Hygienist
Portsmouth Dental
01.2015 - 01.2019
- Able to run multi-chair hygiene column while maintaining a high standard of patient care
- Reactivated past patients through phone calls, emails and texts
- Retained patients by building and maintaining great relationships through education and calm demeanor
Dental Hygienist
Dr. Dowsett DMD
01.2013 - 01.2015
- Lead hygiene team; creating and implementing protocols
- Attended dental conferences and spoke to large groups about oral health
- Created sports guard clinic for grade schoolers in the community
Education
AAS - Dental Hygiene
Portland Community College
01.2013
AGS -
Lane Community College
01.2007
Skills
Working knowledge of HIPPA
Fluent in medical and dental terminology
Detailed oriented
Self starter
Excellent communicator
Timeline
On-Call Dental Hygienist
Kaiser Permanente
01.2023 - 01.2024
Dental Account Manager
Cocofloss
03.2022 - 01.2023
Dental Hygienist
Aadland Dental
01.2020 - 01.2022
Dental Hygienist
Wildwood Dental
01.2019 - 01.2020
Dental Hygienist
Portsmouth Dental
01.2015 - 01.2019
Dental Hygienist
Dr. Dowsett DMD
01.2013 - 01.2015
AGS -
Lane Community College
AAS - Dental Hygiene
Portland Community College
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