Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ESTIMATOR AND FRONT CLERK
ServiceMaster
12.2020 - Current
Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
Prepared bids and proposals to submit to clients and secure new business.
Reviewed and approved invoices and payments, verifying accuracy of expenses.
Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
Developed and maintained database of cost information to use most up-to-date and relevant data in estimates.
Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Screened applicant resumes and coordinated both phone and in-person interviews.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Trained new personnel regarding company operations, policies and services.
Cross-trained and provided backup support for organizational leadership.
Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Documented human resources records and maintained confidentiality of sensitive personal information.
ADMINISTRATIVE COURT CLERK
Tarrant County, County Clerk
12.2017 - 08.2020
Maintains and processes the Courts' electronic and paper files in a timely manner
Acts as administrative interface between the County Clerk's Office, Court, attorneys and the general public
Performs general administrative duties such as copying, scanning, and mailing
Also makes complex clerical duties such as classifying, consolidating, sorting and filing
Prepares cases for court docket by ensuring accuracy and completeness of cases.
Maintained court dockets and updated disposition of cases after court hearings and trials.
Processed court orders and judgments for signature.
Answered telephone calls, took messages and transferred calls to appropriate colleagues.
Performed routine data entry or document management.
ASSOCIATE CLERK III - Intake
Tarrant County, County Clerk
12.2015 - 12.2017
Responsible for accepting new lawsuits filed by Attorneys and Pro Se filers as well as issue citations or any paper necessary for the progression of their lawsuits
Explained office procedures to the general public and directed them to the appropriate staff
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Interacted with customers by phone, email, or in-person to provide information.
Edited and proofread documents for accuracy and completeness.
Processed payments for new lawsuits, maintained accurate drawers, issued receipts.
CLERK, PASSPORTS
Tarrant County, District Clerk
08.2014 - 12.2015
Interacted with customers by phone, email, or in-person to provide information.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Collected filing, application fees and recorded amounts collected in JIMS.
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
ASSISTANT
KIM LAIRD, CPA
08.2013 - 08.2014
Reviewed and edited documents for accuracy, grammar and clarity.
Completed data entry tasks with accuracy and efficiency.
Organized, sorted, and checked input data against original documents.
KEY HOLDER
Compass Trading Co.
04.2012 - 05.2013
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.