Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

SARAH Huffman-Broyles

Greeneville

Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast paced settings. Security minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

TOWN & COUNTRY DRUGS
01.2015 - Current
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Closely inspected medications to determine accuracy of identities, strengths, and purities.
  • Ordered medicines daily to ensure compliance with demands and needs.
  • Promoted health and well-being of patients by administering flu immunizations.
  • Verified insurance benefits for medication refills and upheld fantastic customer service standards.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Communicated with insurance companies for billing purposes.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Restocked shelves and prepared expired drugs for return.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Placed orders for out-of-stock medications to ensure patients received their prescriptions on time.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Prepared and submitted claims to insurance companies for payment.
  • Efficiently responded to voicemails to promote assistance and service to customers.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Verified labeled prescriptions using an 8-point check system to maintain accuracy and efficiency.
  • Ordered medications on a Timeframe basis to meet anticipated demand from patients and reduce backorders.
  • Prepared medication labels with item name and quantity.
  • Counseled patients on appropriate use of over the counter and prescriptions medications.
  • Assisted staff members with drug inventory, purchasing, and receiving.
  • Investigated the accuracy of medication identity, strength, and purity.
  • Ensured proper entry and processing of patient prescriptions in company system.
  • Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
  • Processed prescriptions and checked them against known patient allergies to ensure prompt and efficient care.
  • Administered medications as per pharmacist orders.
  • Answered patient questions regarding medication.
  • Prepared prescription transfer from competitor communications.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Resolved third-party rejections claims.
  • Calculated dosage, filled prescriptions, and prepared prescription labels.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Prepared requisitions for drugs and supplies as directed by pharmacist.
  • Filled and processed prescriptions to ensure prompt and efficient patient care.
  • Ordered out of stock medications to ensure patients were taken care of accordingly.

Pharmacy Technician

JABO'S PHARMACY
08.2001 - 12.2014
  • Checked medications for content, accuracy and completeness of all drugs packaging and labeling to provide final verification of prescriptions.
  • Collaborated closely with the pharmacist to deliver high level of quality care to patients and patrons.
  • Researched customer health insurance plans to provide prescription authorizations and efficient patient care.
  • Assisted staff members with drug inventory, purchasing and receiving.
  • Closely inspected medications to determine accuracy of identities, strengths, and purities.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Administered medications as per pharmacist orders.
  • Prepared requisitions for drugs and supplies as directed by pharmacist.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Efficiently processed cash register transactions for new and refilled prescriptions orders.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Efficiently responded voicemails to promote assistance and service to customers.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Processed prescription transfer requests from competitors.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Merchandised related products to promote pharmacy department sales.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Verified insurance benefits regarding medication refills and upheld fantastic customer service standards.
  • Administered flu immunizations to patients to prevent illnesses and promote well-being.
  • Dispensed approximately 500 prescriptions daily.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
  • Communicated with insurance companies for billing purposes.
  • Prepared medication labels with item name and quantity.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Ordered out of stock medications to ensure patients were taken care of accordingly.
  • Retrieved voicemails to better assist customers.
  • Prepared and submitted claims to insurance companies for payment.

Education

Associate Of Applied Science - Radiology

Walters Atate
Greeneville, TN

High School - undefined

Cocke County High School
Newport, TN
05.1995

Skills

  • Drug inventory control
  • Verifying orders
  • Problem solving
  • Ordering and stocking medications
  • Proper labeling procedures
  • Detail-oriented
  • Preparing bulk medications
  • Stocking shelves
  • Pharmacy operations
  • Point of sale systems proficiency
  • Troubleshooting malfunctioning equipment
  • Aseptic techniques
  • Supporting pharmacy operations
  • Time management
  • Workflow Optimization
  • Team leadership
  • FDA compliance
  • Insurance billing
  • Resolving customer issues
  • Quality assurance and control
  • Problem-solving skills
  • Labeling prescriptions

Certification

Certified Pharmacy Technician (CPhT)

Accomplishments

  • Earned board certification from Pharmacy Technician Certification Board.
  • Worked with pharmacist to review training procedures.
  • Created referenceable charts of commonly prescribed medications to streamline formulation and compounding processes.

Timeline

Pharmacy Technician

TOWN & COUNTRY DRUGS
01.2015 - Current

Pharmacy Technician

JABO'S PHARMACY
08.2001 - 12.2014

High School - undefined

Cocke County High School

Associate Of Applied Science - Radiology

Walters Atate

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