Sarah Hunt
Fayetteville,NC
Summary
Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Self-assured Service Advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in computers and accounting. Highly knowledgeable in latest information systems.
Overview
22
22
years of professional experience
Work History
Customer Service
Walmart
Germantown, MD
01.2015 - 07.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
Assistant Manager
Bob Evans Restaurant
Germantown, MD
12.2000 - 06.2009
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
Education
High School Diploma -
Douglas Bryd High School
Fayetteville, NC06.1977
Skills
- Customer Service
- Price Quoting
- Clerical Support
- Customer Retention
- Repairs Scheduling
- Documentation and Reporting
- Computer Skills
- Listening Skills
- Attention to Detail
References
References available upon request.
Timeline
Customer Service
Walmart
01.2015 - 07.2022
Assistant Manager
Bob Evans Restaurant
12.2000 - 06.2009
High School Diploma -
Douglas Bryd High School
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