Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah Hussein

Granger,IN

Summary

Dynamic and results-oriented professional with a proven track record at Notre Dame University, excelling in fast-paced environments. Skilled in bilingual communication and retail sales, I leveraged exceptional customer service and upselling techniques to significantly enhance customer experience and sales. Adept at team collaboration and workflow management, I consistently deliver high-quality service and innovative solutions.

Overview

3
3
years of professional experience

Work History

Barista

Notre Dame University
Notre Dame, IN
06.2024 - Current
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.

Bookseller

Notre Dame University
Notre Dame, IN
07.2022 - 04.2024
  • Managed online book orders and ensured timely shipping and customer satisfaction.
  • Answered phones promptly and responded to customer inquiries with accurate information.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Maintained store cleanliness and organization.

Education

Bachelor of Science - Finance

Indiana University, South Bend
South Bend, IN
01-2028

Skills

  • Bilingual fluency in arabic
  • Retail Sales Experience
  • Speedy and efficient
  • Sales expertise
  • Professional demeanor
  • Exceptional customer service
  • Team player
  • Product upselling
  • Friendly and outgoing
  • Attention to detail
  • Workflow management
  • Positive and professional

Languages

Arabic
Native/ Bilingual

Timeline

Barista

Notre Dame University
06.2024 - Current

Bookseller

Notre Dame University
07.2022 - 04.2024

Bachelor of Science - Finance

Indiana University, South Bend

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Sarah Hussein