SARAH HUSTED

• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Coordinated special projects and managed schedules.
• Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
• Sourced vendors for special project needs and negotiated contracts.
• Recruited, hired and developed office teams to offer best-in-class patient care.
• Completed bi-weekly payroll for employees.
• Delegated tasks to administrative support staff to organize and improve office efficiency.

• Insurance & Financial
• Primary agent for property and casualty insurance
• Managed office tasks daily, processed payments, deposits, customer complaints, walk ins, quotes, all service work.

• Managed daily office operations - multi line phones, customer service, obtained by insurance license.

• New hire paperwork and background checks
• Ran education classes for new interpreters.

Customer Service Representative