Sarah Immelt-Kordas
Palos Hills,IL
Summary
Licensed Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Observant employee skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cosmetologist
Chic Salon-spa & Brow Studio
Palos Park , IL
2013.02 - Current
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Maintained client treatment records and designed long-term care programs for return customers.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Processed payments, entering sales in register for prompt customer service.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Consistently received positive performance reviews from guests.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Answered phone calls and emails to schedule client appointments.
- Performed manicures, pedicures, paraffin wax treatments and full nail sets.
- Styled hair, makeup and nails for customers for special events and occasions.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Family Nanny
Christine & Jack Guara
2007.09 - 2010.06
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Played games, worked on puzzles and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Drove children to dance, cheer and sports practices.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Assisted children with homework assignments and special projects across different subjects.
- Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
Circulation Supervisor
Green Hills Public Library District
1999.04 - 2006.10
- Closely monitored front desk visitors to maintain secure and clean environment.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Provided assistance and support to staff in regard to facility maintenance, security and services.
- Kept detailed records of lending transactions and library users.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries
- Utilized computer databases to locate library materials
- Organized circulation desk with over 100 books and periodicals to be checked out
- Checked out and checked in materials to support patron circulation needs
Education
NHCO Certified - Phlebotomy
Phlebotomy Training Specialists
Palos Heights, IL01.2023
Licensed - Cosmetology
Hair Professionals Career College
Palos Hills, IL06.2011
Certified - Library Technical Assistant
College of DuPage
Glen Ellyn, IL2003
High School Diploma -
Oak Lawn Community High School
Oak Lawn, IL06.1996
Skills
- Time Management
- Specimen Collection
- Sanitation and Sterilization
- Drawing Blood
- Sharps Disposal
- Venipuncture and Capillary Puncture
- OSHA Regulations
- Creative Thinking
- Vacuum Tube and Syringe Use
- Goal Minded
- HIPAA
- Payment Processing Expertise
- Memorization Techniques
- Social Skills
- Understanding of Body Signals
- Organizational Systems
- Desktop and Laptop Computers
- Word Processing
- Electronic Calendar Management
- Reflective Listening
- Workflow Efficiency
- Sanitize Tools
Certification
- Licensed Cosmetologist - Over 10 years experience
- Library Technical Assistant Training - 5+ years
- NHCO Certified Phlebotomy Training
Additional Information
There is a large gap in work history due to staying home with my son after he was born.
Timeline
Cosmetologist
Chic Salon-spa & Brow Studio
2013.02 - Current
Family Nanny
Christine & Jack Guara
2007.09 - 2010.06
Circulation Supervisor
Green Hills Public Library District
1999.04 - 2006.10
NHCO Certified - Phlebotomy
Phlebotomy Training Specialists
Licensed - Cosmetology
Hair Professionals Career College
Certified - Library Technical Assistant
College of DuPage
High School Diploma -
Oak Lawn Community High School
- Licensed Cosmetologist - Over 10 years experience
- Library Technical Assistant Training - 5+ years
- NHCO Certified Phlebotomy Training
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