Sarah Ishadi Sparsha
Spokane
Overview
3
3
years of professional experience
Work History
Immigration Administrative Assistant
International Rescue Committee, IRC
Spokane, WA
12.2025 - Current
- Communicated with clients via phone, email, and text; resolved common concerns and scheduled appointments with legal staff.
- Entered client data, maintained accurate case files, and logged all communications in the case management system.
Processed incoming USCIS correspondence and organized documents in Box; prepared complete filing packets for USCIS submissions. - Assisted attorneys with preparing green card–related documentation and supported completion of Form G‑28 for legal representatives.
- Supported Know Your Rights (KYR) sessions for clients by coordinating logistics, and assisting staff during presentations.
- Maintained knowledge of IRC case acceptance policies and confidentiality protocols; collaborated effectively in a multicultural environment.
- Assisted with additional administrative tasks and special projects assigned by the Managing Attorney.
Intern- Resettlement & Asylum Integration
International Rescue Committee (IRC)
Spokane, WA
08.2025 - Current
- Supported refugee and immigrant clients with housing, employment, medical, and legal services.
- Prepared over 50 I-485 applications, coordinated USCIS appointments, and translated education materials into Ukrainian and Tigrinya languages.
- Managed complex caseloads, coordinated with multidisciplinary teams, and delivered culturally responsive support
- Scheduled and managed Green Card application appointments, including calendar updates, client reminders, and document preparation.
- Facilitated access to benefits (EBT, SNAP, Sun Bucks), resolved disputes, and provided tech support for mobile and app navigation.
- Designed bilingual outreach flyers and supported community workshops on weather preparedness and youth referrals.
- Maintained accurate records in Lolly Law and Excel
- Conducted qualitative analysis of living and medical conditions in war-affected regions of Ukraine to support a refugee client’s resettlement case
- Provided in-person and remote language translation support during USCIS interviews, ensuring clear communication and cultural sensitivity.
- Assisted families with child attendance logistics for immigration interviews, aligning with USCIS requirements and minimizing barriers to participation.
- Assisted in planning and facilitating a workshop on workplace harassment for Rohingya clients, addressing cultural sensitivity, legal rights, and trauma-informed support.
Management Trainee
Reactional Marketing
Spokane, WA
06.2025 - 07.2025
- Managed direct, face-to-face sales of AT&T products and services, effectively communicating complex offerings to diverse customer segments, with a specialized focus on the 55+ demographic.
- Developed and executed persuasive sales presentations highlighting product benefits, particularly the value proposition of phone trade-ins, leading to reduced monthly bills, and consistently achieving sales targets.
- Utilized strong understanding of customer psychology and pain points to tailor sales approaches, proactively addressing concerns and demonstrating how AT&T solutions provided significant cost savings and enhanced value.
- Successfully generated new revenue streams by consistently convincing customers, primarily those aged 55+, to activate new lines that resulted in an average of 50% savings on their current mobile expenditures.
- Collaborated with team members to share best practices and insights on customer engagement and sales strategies, particularly related to navigating common objections and closing deals.
- Contributed to market understanding by providing direct customer feedback and insights gained from face-to-face interactions, informing future sales strategies.
- Demonstrated strong product knowledge of AT&T's diverse portfolio, including mobile plans, devices, and promotional offers, to accurately inform and guide customer purchasing decisions.
Graduate Assistant
Gonzaga University
Spokane, Washington
05.2023 - 05.2025
- Assisted with academic and administrative tasks, including checking assignments, proctoring exams, and providing grades.
- Conducted research on the effectiveness of sustainability courses in U.S. business schools.
- Scheduled and coordinated appointments between faculty and students.
- Assisted with the administrative paperwork for various academic students.
- Organized and coordinated a cultural event, the "MBA Summer Socials'23," for students.
Event Marketing Intern
Williston Downtowners Association
Williston, ND
05.2024 - 08.2024
- Researched, designed, and managed event promotion through Canva, Squarespace, and social media platforms.
- Created event-related documents, including a guide for the "Crazy Days Sale" and a map for the "Art & Wine Walk."
- Promoted and coordinated various events, including "Art & Wine Walk," "Summer Nights on Main Concerts," and "Main Street Market."
- Researched and compiled essential information for the "Hotdish Festival" and "Art & Wine Walk."
- Provided insight into managing a potential vendor conflict situation during an event.
Education
MBA -
Gonzaga University
Spokane, WA05.2025
Bachelor of Science - Social Sciences
Shahjalal University of Science & Technology
12.2020
Skills
- Quantitative analysis tools: Stata, Megastat, Power BI, Excel
- Design & Communication: Canva (bilingual outreach materials)
- Immigration Application Support: I-485, G-28, I-9, IOM, USCIS Portals
Case Management System & Documentation: Lolly Law, Excel
Appointment Scheduling & Calendar Coordination (Green Card applications) - Client Services & Advocacy
Multilingual Support & Translation (Ukrainian, Tigrinya, Bengali)
Languages
Hindi
Native or Bilingual
German
Elementary
Bengali
Native or Bilingual
Timeline
Immigration Administrative Assistant
International Rescue Committee, IRC
12.2025 - Current
Intern- Resettlement & Asylum Integration
International Rescue Committee (IRC)
08.2025 - Current
Management Trainee
Reactional Marketing
06.2025 - 07.2025
Event Marketing Intern
Williston Downtowners Association
05.2024 - 08.2024
Graduate Assistant
Gonzaga University
05.2023 - 05.2025
Bachelor of Science - Social Sciences
Shahjalal University of Science & Technology
MBA -
Gonzaga University