Sarah Jablin
Summary
Diligent server with solid experience providing exceptional customer service in high-paced environments. Skilled in delivering exceptional service, managing multiple tables efficiently, and ensuring guest satisfaction with a friendly, professional attitude. Demonstrated strong multitasking abilities and attention to detail, providing seamless dining experience.
Overview
4
4
years of professional experience
Work History
Physical Therapy Aide
Town Physical Therapy
05.2024 - Current
- Assisted front desk by scheduling appointments and processing payments.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Enhance patient experience by providing a comfortable, friendly atmosphere.
Server, Hostess, Busser
Fiesta Mexican Restaurant
03.2024 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server, Bartender, Beverage Cart
Soldier Hill Golf Course
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Server
White Maple Cafe
04.2023 - 04.2024
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Bachelor of Arts - Public Health, Psychology
Wheaton College Massachusetts
Norton, MA05-2026
Skills
- Maintaining and cleaning equipment
- Maintaining inventory
- Strong work ethic
- Exceptional customer service
- Cash handling
- Hospitality service expertise
- Cleanliness standards
- Menu memorization
Timeline
Physical Therapy Aide
Town Physical Therapy
05.2024 - Current
Server, Hostess, Busser
Fiesta Mexican Restaurant
03.2024 - Current
Server
White Maple Cafe
04.2023 - 04.2024
Server, Bartender, Beverage Cart
Soldier Hill Golf Course
05.2021 - Current
Bachelor of Arts - Public Health, Psychology
Wheaton College Massachusetts
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