Host
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Promoted business loyalty by fostering positive customer relationships.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.