Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sarah Jackson

Los Angeles,CA

Summary

Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at DTLA Ramen. Proven ability to multitask and engage guests effectively, ensuring memorable dining experiences. Experienced in cash handling and maintaining cleanliness standards, contributing to operational excellence in fast-paced environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

SERVER / FOH MANAGER

DTLA Ramen
03.2017 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Built rapport with guests to enhance their dining experience and encourage return visits.

Administrative Manager

Sway Retail Stores
02.2012 - 11.2017
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Completed bi-monthly payroll for 30+ employees.

Food & Beverage Banquet Server

Courtyard by Marriott
04.2006 - 07.2013
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Education

Bachelor of Fine Arts - Photography

Academy of Art University
San Francisco, CA
07-2009

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Safe food handling
  • Multitasking Abilities
  • Team player
  • Dietary restrictions knowledge

Certification

  • California Food Handler Certificate
  • California RBS Alcohol Server Certification

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

SERVER / FOH MANAGER

DTLA Ramen
03.2017 - Current

Administrative Manager

Sway Retail Stores
02.2012 - 11.2017

Food & Beverage Banquet Server

Courtyard by Marriott
04.2006 - 07.2013

Bachelor of Fine Arts - Photography

Academy of Art University

Similar Profiles

CREATE PROFILE