Sarah Jackson

Experienced Administrative Manager with proven expertise in office operations, staff supervision, and client relationship management. Skilled in payroll processing, data management, and streamlining administrative processing to enhance organizational efficiency. Demonstrated ability to handle complex client concerns and coordinate multiple administrative functions while maintaining high standards of accuracy and professionalism.

• Maintained accurate customer database records and business listings with high attention to detail
• Processed and updated directory information ensuring data integrity and completeness
• Managed high-volume data input while maintaining 99% accuracy standards
• Updated and verified customer information in company database systems
• Maintained database accuracy through systematic data entry and verification processes
• Coordinated data management tasks with customer services responsibilities in fast-paced environment

Provided comprehensive administrative support for a general contracting company, managing diverse responsibilities across payroll, client relations, and project coordination.

• Processed payroll for employees and subcontractors, ensuring accurate and timely payments while maintaining confidential reports
• Performed data entry and maintained organized filing systems for company, contracts, and project records
• Scheduled and coordinated meetings with clients and internal team members, managing calendars and appointment logistics
• Delivered blueprints and project documents to job sites, clients, and municipal offices
• Assisted with permit applications and permit pulling from local authorities to ensure project compliance
• Answered multi-line phone system, directing calls and providing professional customer service to clients and vendors
• Supported project operations through document management and administrative coordination between office and field teams