SARAH-JANE BERRY
Bloomfield,USA
Summary
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
Bloomington Meadows Hospital
11.2023 - Current
- Intern - HRD
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Prepared job postings for open positions on the company website and other job boards.
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
- Updated employee database with changes in job title, salary information or contact details.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Reviewed resumes submitted by applicants for open positions.
- Managed employee onboarding programs, ensuring compliance with regulatory requirements and improving new hire integration.
Accounts Payable Clerk
Bloomington Meadows Hospital
02.2023 - 06.2024
- Processed invoices and payments in accordance with company policies and procedures.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Maintained accounts payable files and records in an organized manner.
- Entered data into the accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Verified accuracy of coding on invoices prior to processing payments.
- Assisted with month-end closing activities as needed.
- Reviewed employee expense reports for compliance with company policy guidelines.
- Ensured proper authorization for all purchases made by the organization.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Managed vendor relationships through prompt communication of payment information.
- Reconciled vendor statements to maintain accurate financial records.
Collections Specialist
Bloomington Meadows Hospital
Bloomington , IN
02.2023 - 11.2023
- Notified customers of delinquent accounts with an attempt to collect outstanding amounts.
- Arranged for debt repayment and established a repayment schedule based on customer finances.
- Received payment and posted to appropriate customer accounts.
- Processed payments over the phone and set up recurring drafts.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Worked closely with department personnel to produce accurate and timely bills.
- Analyzed invoice and expense reports, identified variances, and researched issues to correct problems and maintain financial compliance.
- Problem-solved accounts payable questions on behalf of internal team members, management, and vendors.
- Prepared and updated vendor files, tax documents, and insurance information.
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
Office Coordinator
Athletico Physical Therapy
02.2020 - 02.2023
- Providing professional, friendly, and compassionate service to all patients and staff in person and/or via telephone communication
- Scheduling and registration of patients
- Obtaining and verifying patient insurance information, and managing patient insurance requirements such as pre-authorizations
- Informing patients of insurance benefits, which will include a conversation around patient balance and options to pay
- Collecting patient balances, co-payments, and self-pay
- Timely communication via email, phone, and/or in person
- Managing the communication via fax, phone, or e-mail of patient progress to physicians, nurse case managers, adjusters, and attorneys
- Supporting the Facility Manager with daily operations of the clinic
- Training and getting new employees/verifying I-9.
- Training all staff on administrative duties, company protocols, and best practices
- Ensuring they maintain flexibility to perform rehabilitation aide position requirements if and when the clinic requires support
Assembler
Cook Medical Inc
Bloomington, IN
08.2017 - 02.2021
- PSS
- Work with written specifications and manufacturing instructions to assemble a variety of medical devices
- Evaluate product assembly to company quality standards
- Complete quality work at acceptable department/production determined rates
- Work closely with other employees as a team
- Familiar with Electronic workstation
- Background in shipping and receiving and inventory
Cocktail Waitress/ Cocktail Manager
The Spur
Fairbanks , AK
09.2015 - 09.2017
- Beverage to uphold proper health standards
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Hired and trained new employees
- Scheduling
- Worked closely with other employees to ensure everyone was safe and all areas of the establishment were running smoothly
Membership Coordinator
Alaska Club
02.2017 - 04.2017
- Displayed enthusiasm and knowledge about the facility and the memberships we had to offer
- Conducts telephone inquiries/follow up calls/customer care calls
- Maintains accurate records using established sales systems
- Works closely with Fitness Team to ensure that processes are fulfilled
- Flexible in a fast-paced environment, keep your cool when handling member complaints and have high integrity with our team and management
- Able to handle sales and high volume of calls
- Kodiak Jacks | Fairbanks, AK
- Followed all safety and sanitation policies when handling food and
Member Support
Alaska Club
02.2015 - 04.2017
- Followed all safety and sanitation policies when handling gym equipment to uphold proper health standards
- Displayed enthusiasm and knowledge about equipment and gym products
- Immediately reported accidents, injuries or unsafe work conditions to manager
- Demonstrated genuine hospitality while greeting and establishing rapport with members
- Handled customer concerns and queries and complaints
- Collecting patient balances
- Handled sales of small to large item's the gym had to offer
Contractor
Columbus Bank &Trust
Fort Benning , GA
10.2014 - 08.2015
- Drafted and reviewed financial statement compilations before being approved by partners
- Responsible for client asset base, including bond funds and city funds
- Supervised accounts receivable clerks, a team of three.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT10-2027
Associate of Science - Business Management
Liberty University
Online 10-2010
Associate of Arts - Massage Therapy
Stradford Career Institute
Online 03-2010
High School Diploma -
Eastwood High School
Ellettsville, IN05-2007
Skills
- Executive administrative support
- Customer support
- HR department experience (2 years)
- Employee onboarding
- Medical office experience
- Recruiting
- Microsoft Word (10 years)
- Personal assistant experience (1 year)
- Typing
- Project management
- Google Docs
- Employee data management
- Microsoft Excel (10 years)
- Customer service (10 years)
- Documentation and Record Keeping
- Multitasking and Prioritizations
Certification
- Driver's License
- BLS Certification
- CPR Certification
Awards
Employee of the year 2024, December 2024, With Bloomington Meadows Hospital, Employee of the quarter, November 2024, With Bloomington Meadows Hospital
Timeline
Human Resources Coordinator
Bloomington Meadows Hospital
11.2023 - Current
Accounts Payable Clerk
Bloomington Meadows Hospital
02.2023 - 06.2024
Collections Specialist
Bloomington Meadows Hospital
02.2023 - 11.2023
Office Coordinator
Athletico Physical Therapy
02.2020 - 02.2023
Assembler
Cook Medical Inc
08.2017 - 02.2021
Membership Coordinator
Alaska Club
02.2017 - 04.2017
Cocktail Waitress/ Cocktail Manager
The Spur
09.2015 - 09.2017
Member Support
Alaska Club
02.2015 - 04.2017
Contractor
Columbus Bank &Trust
10.2014 - 08.2015
Bachelor of Science - Human Resources Management
Western Governors University
Associate of Science - Business Management
Liberty University
Associate of Arts - Massage Therapy
Stradford Career Institute
High School Diploma -
Eastwood High School