Sarah Jennings
Rochester,NY
Summary
Results-driven Supervisor experienced in fostering inclusive environments for diverse populations. Achieved operational efficiency through effective project orchestration, focusing on process improvements, safety initiatives, and quality control. Collaborated with upper management to align team efforts with organizational goals.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Supervisor
Paws and claw pet care
Rochester, NY
10.2020 - Current
- Supervised daily activities of pet care staff and ensured compliance with standards.
- Monitored employee productivity to provide constructive feedback and coaching.
- Trained new team members on pet handling and safety procedures.
- Trained new employees on company policies and procedures.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Coordinated scheduling for pet grooming, boarding, and daycare services.
- Monitored pet behavior and health to identify potential concerns promptly.
- Provided exceptional customer service to pet owners during visits and inquiries.
Server
Fleming Point
Rochester, USA
09.2017 - 08.2020
- Delivered compassionate care to residents, utilizing interpersonal and active listening skills to ensure their comfort and well-being
- Collaborated with co-workers to streamline meal service and promptly reset dining room, enhancing residents' dining experience
- Greeted residents and family members warmly upon arrival to create a friendly atmosphere.
Volunteer
DanceBiz studio
- Fostered a creative and welcoming learning environment to enhance student participation
- Engaged students of all ages and backgrounds to teach choreography and enhance their performance skills
- Assisted in organizing dance classes and events at the studio.
- Supported instructors with class preparations and material distribution.
- Managed studio cleanliness and equipment maintenance regularly.
Education
Master of Social Work - Social Work
Keuka College
Keuka Park, NY 01.2024 - 08.2026
Bachelor of Science -
State University of New York at Brockport
Brockport, NYSkills
- Leadership
- Team coordination
- Problem-solving
- Customer service
- Data analysis
- Proficient in Excel
- Proficient in PowerPoint
- Documentation management
- Communication
- Active listening
- Interpersonal
- Complex problem solving
Community Service
Volunteer, DanceBiz studio, Ensure a creative, welcoming environment for students, Engage with students of all ages and backgrounds and teach them choreography
Timeline
Master of Social Work - Social Work
Keuka College
01.2024 - 08.2026
Supervisor
Paws and claw pet care
10.2020 - Current
Server
Fleming Point
09.2017 - 08.2020
Volunteer
DanceBiz studio
Bachelor of Science -
State University of New York at Brockport