Adept at maintaining confidentiality and managing sensitive data, I excelled as an Administrative Assistant at Robertsdale Police Department, enhancing office efficiency and customer relations. Skilled in Microsoft Office and customer service, I streamlined invoice processes and boosted employee morale through event coordination, demonstrating a blend of technical proficiency and interpersonal effectiveness.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Robertsdale Police Department
03.2005 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Maintained inventory of office supplies and placed orders.
Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Bachelor of Science -
Coastal Community College
Bay Minette, AL
High School Diploma -
Pensacola Christian Academy
Pensacola
05-2003
Skills
Customer service
Data entry
Computer skills
Office administration
Administrative support
Microsoft Word
File organization
Microsoft outlook
Computer proficiency
Filing
Customer relations
Clerical support
Documentation and recordkeeping
Office management
Records management
Invoice processing
Mail handling
Document management
Mail management
Records management systems
Multi-line telephone systems
Purchase orders organization
Timeline
Administrative Assistant
Robertsdale Police Department
03.2005 - Current
Bachelor of Science -
Coastal Community College
High School Diploma -
Pensacola Christian Academy
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