Sarah J. Harris
Los Lunas
Summary
Detail-oriented and compassionate Veterinary Technician with advanced clinical, critical care, and dispatch communication experience across both general practice and emergency/specialty settings. Skilled in patient triage, treatment planning, telehealth communications, and high-pressure decision-making. Adept at managing ICU cases, performing diagnostic lab work, and providing calm, confident care in crisis environments. Known for delivering strong client communication and cohesive care coordination between teams and departments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Animal Hospital of Los Lunas
Los Lunas
01.2025 - Current
- Handled incoming urgent calls, quickly assessed the situation, and coordinated referrals
- Maintained calm and clarity while relaying critical patient updates to owners
- Documented treatments and dispatched instructions to medical staff under pressure
- Communicated telephonically and electronically with external specialists/hospitals
- Performed multi-task operations in a fast-paced, high-stress environment
Veterinary Technician
Prescott Animal Hospital
Prescott
06.2023 - 01.2025
- Supported emergency and wellness teams through multitasking and effective communication
- Helped ensure accurate information was relayed between departments and clients
Veterinary Technician - Emergency & Critical Care
Veterinary Specialty Center of Tucson
Tucson
07.2022 - 06.2023
- Responded to ICU emergencies, crash codes, and walk-in crises
- Managed simultaneous calls and patient monitoring tasks with high attention to detail
- Relayed vital information to veterinarians and clients during urgent situations
- Maintained order and efficiency through teamwork and real-time critical decisions
Barista & Shift Leader
Crave Coffee & Frozen Frannie's
AZ
01.2019 - 01.2022
- Managed opening and closing duties, phone orders, and customer flow under pressure
- Maintained calm and professional communication in a fast-paced, multitasking setting
Kennel Technician
Humane Society of Yavapai
Prescott
01.2020 - 01.2021
- Managed care for vulnerable populations including neonates and behavior-risk animals
- Assisted in fielding high-volume calls related to fosters, adoptions, and public events
Education
Associate of Science - Veterinary Technology
Pima Community College
Tucson, AZ01.2025
Diploma -
Bradshaw Mountain High School
Prescott, AZ01.2019
Skills
- Emergency Dispatch & Communication Protocols
- Fast, Accurate Information Relay Under Pressure
- Multi-Line Phone & Radio Communication
- Crisis Triage & Prioritization
- Client Interaction in High-Stress Situations
- Log Keeping, Report Drafting & Digital Record Systems (SOAPS, Cornerstone, Instinct)
- Critical Thinking in Real-Time Emergencies
- De-escalation and Professional Composure
- Familiarity with HIPAA & Confidentiality Standards
- Interdepartmental Coordination and Follow-Up
- Medical Terminology (Bonus for assisting emergency services)
Certification
- CPR Certified
- Laser Therapy Certified
- Food Handler Certification
Additional Qualifications
- Experience in dispatch-like roles during medical emergencies
- Skilled at calming and supporting distressed clients and families
- Familiar with urgency-based triage and protocol adherence
- Technologically fluent and experienced with digital charting and phone systems
Timeline
Veterinary Technician
Animal Hospital of Los Lunas
01.2025 - Current
Veterinary Technician
Prescott Animal Hospital
06.2023 - 01.2025
Veterinary Technician - Emergency & Critical Care
Veterinary Specialty Center of Tucson
07.2022 - 06.2023
Kennel Technician
Humane Society of Yavapai
01.2020 - 01.2021
Barista & Shift Leader
Crave Coffee & Frozen Frannie's
01.2019 - 01.2022
Associate of Science - Veterinary Technology
Pima Community College
Diploma -
Bradshaw Mountain High School