Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Community Service
Experience With School Aged Children - Description
Affiliations
Timeline
Generic

SARAH J. MCDONAGH

Toledo,OH

Summary

Adaptable professional with a versatile background in education and service industries. Known for strong collaborative efforts and commitment to quality, consistently delivering excellent results in diverse settings.

Overview

29
29
years of professional experience

Work History

CLEANING ASSIST

SPARKLE-N-SHINE CLEANING SERVICE
01.2025 - Current
  • Exceeded quality and efficiency expectations through innovative residential cleaning techniques.
  • Completed all tasks punctually while maintaining high standards of service.
  • Utilized low-carbon footprint cleaning tools to promote environmental sustainability.
  • Collaborated effectively within a team of 3 to address cleaning needs across multiple homes.

CLASSROOM INSTRUCTOR/OFFICE ASSISTANCE

SYLVANIA STEM CENTER
01.2023 - 01.2024
  • Assisting and teaching basic STEM classroom projects to students grades 1-8.
  • Using CAD, building structures with blocks and Lego pieces to form moving structures and tools.
  • Using tablets with programs to teach animation and programming.
  • Teaching programming of robots.
  • Resetting kits in preparation for new classes.
  • In office, assisting with grant research and client outreach including end of year donor letters and updating online classes for the next season.

RESPITE WORKER

GT INDEPENDENCE
01.2021 - 01.2023
  • Escorted special needs client to community enrichment activities.
  • Supported client's welfare and overall well-being.
  • Conducted mandatory reporting to ensure compliance.
  • Advocated for immediate emotional and physical needs of the client.

ASSISTANT TO THE DIRECTOR

TOLEDO URBAN IMPACT
01.2017 - 01.2021
  • Facilitated program planning and execution for Director, enhancing operational effectiveness.
  • Supervised student transportation in company van, emphasizing safety and regulatory compliance.
  • Acted as primary community liaison, attending Board Meetings and fulfilling assigned responsibilities.
  • Transitioned to paid volunteer role, supporting new Director and Assistant during implementation phase.
  • Trained in Crisis Prevention Institute (CPI) nonviolent crisis intervention techniques for effective conflict resolution.

PROJECT COORDINATOR

FRIENDSHIP PARK COMMUNITY CENTER
01.2016 - 01.2017
  • I engaged with our (then) local councilwoman to help write and support a grant being written to help engage students aged 4th-7th grade with Friendship Park Community Center, which was then being used almost exclusively by retired seniors.
  • After the grant was awarded, I applied and was accepted as the Project Coordinator.
  • I operated as the main point person to facilitate the grant by running the student program- The Civic Leadership Pilot Project and was able to help achieve all of the directives of the grant.
  • I also championed writing the grant report.
  • I was heavily involved in outreach which empowered me to alert the board and the stakeholders of an alarming outlier of cancer emerging in the homes of more than half of the families in our program and allowed us to support urgent community needs.
  • My duties were extensive; ranging from meal planning and coordinating with Connecting Kids with Meals, running weekly meetings and special events, writing press releases and interacting with Board members, all the while, managing all spending and reporting all expenses and I was able to stay under budget.
  • I met regularly with school professionals and with Partners in Education, interacting with various non-profits and stakeholders and engaging with local politics as directed by the grant's goals.

KITCHEN DESIGNER AND CAD OPERATOR

LOWE'S HOME IMPROVEMENT STORE
01.2002 - 01.2010
  • While my store’s location typically posted low sales in comparison to other district locations, I often posted high or even record personal sales for our entire region.
  • I was responsible for designing and selling kitchen remodeling products and services to meet customer’s needs, to work effectively with outside contractors and manufacturers and to expedite and provide excellent customer service.
  • I received several accolades for my sales and for my customer service and helped my store develop and implement strategies to improve business relationships with our vendors, installers and customers.
  • I was effective in my position as a lower level manager and in the mentorship of several other employees.

PAYROLL, EMPLOYEE MANAGEMENT & VAULT

HOME DEPOT
01.2000 - 01.2002
  • Managed timekeeping, payroll, and cash management processes for operational efficiency.
  • Oversaw store inventory management to ensure optimal stock levels.
  • Facilitated interactions with external bank employees for smooth cash flow in and out of vault.
  • Executed accurate cash deposits and withdrawals to maintain financial integrity.

DISPUTE ANALYSIS

KEYBANK/ASSOCIATES
01.1997 - 01.1998
  • Served as first line of defense for customers claiming vendor mischarges or fraud.
  • Streamlined dispute processes, enhancing efficiency and reducing resolution time.
  • Reduced pending complaints from weeks to same day or next day attention.
  • Identified patterns in incoming disputes, proposing initiatives for improved collaboration with vendors and law enforcement.

Education

Some College (No Degree) - ENGLISH (CONTINUING)

OWENS COMMUNITY COLLEGE
30335 Oregon Rd, Perrysburg OH 43551

Skills

  • Effective communication
  • Collaboration skills
  • Relationship management
  • Motivation and dedication
  • Organizational skills
  • Adaptability and learning
  • Attention to detail
  • Proficiency in Microsoft Word
  • Proficiency in Microsoft Excel
  • Proficiency in Microsoft Outlook
  • Proficiency in 20/20 CAD
  • Typing speed: 45 wpm
  • Data entry speed: 60 wpm

References

  • Nicole Stevens, Owner of Sparkle-N-Shine, (419) 276-9713
  • Tom Burnworth, Executive Director of Sylvania STEM Center, (419) 283-3084
  • Garth Brittenham, LMSW Monroe County Intermediate School, (419) 345-8739

Hobbies and Interests

  • Painting
  • Art
  • Gardening
  • Writing and Acting (Monroe Writer and Actor’s Group)
  • Volunteering

Community Service

  • Feed My Sheep, set up, server, clean up, 2011-2019
  • Point Place Laity Group of Churches, Board member, special committee member, 2014-2017
  • Phoenix Earth Food CoOp Outreach Board, Outreach Board member, 2014-2019
  • 1Matters.org, registration, 2014-2019
  • Handmade Toledo, set-up, 2015-2017
  • Mustard Seed clothing bank, helper, sorter, 2014
  • Al Anon and AA

Experience With School Aged Children - Description

I volunteered through Washington Local School District in the Kindergarten grade level class at Shoreland Elementary on several occasions during the 2016-2017 school year, at one occasion substituting for the teacher while she completed testing outside of the classroom. I have served as a volunteer in numerous roles for the Point Place Ecumenical VBS held at Messiah Lutheran Church working directly with children (serving 2011-2019).

Affiliations

  • Volunteering
  • Watercolor Painting
  • Artistic Design
  • Hiking
  • Writing
  • Acting

Timeline

CLEANING ASSIST

SPARKLE-N-SHINE CLEANING SERVICE
01.2025 - Current

CLASSROOM INSTRUCTOR/OFFICE ASSISTANCE

SYLVANIA STEM CENTER
01.2023 - 01.2024

RESPITE WORKER

GT INDEPENDENCE
01.2021 - 01.2023

ASSISTANT TO THE DIRECTOR

TOLEDO URBAN IMPACT
01.2017 - 01.2021

PROJECT COORDINATOR

FRIENDSHIP PARK COMMUNITY CENTER
01.2016 - 01.2017

KITCHEN DESIGNER AND CAD OPERATOR

LOWE'S HOME IMPROVEMENT STORE
01.2002 - 01.2010

PAYROLL, EMPLOYEE MANAGEMENT & VAULT

HOME DEPOT
01.2000 - 01.2002

DISPUTE ANALYSIS

KEYBANK/ASSOCIATES
01.1997 - 01.1998

Some College (No Degree) - ENGLISH (CONTINUING)

OWENS COMMUNITY COLLEGE

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