Sarah J. Newman
Las Vegas,NV
Summary
Dynamic professional with a strong work ethic and expertise in customer service, honed at Southern California Edison. Proven ability to ensure compliance and safety while managing inspections and planning. Skilled in Microsoft Office and cash handling, consistently delivering exceptional client relations and attention to detail in fast-paced environments.
Overview
36
36
years of professional experience
Work History
Seasonal Team Member
See's Candy
Las Vegas, NV
10.1999 - 04.2024
- Provided excellent customer service at all times.
- Assisted shoppers in locating desired items within the store.
- Arranged merchandise displays on the sales floor to attract customer interest.
- Restocked shelves to ensure product availability.
- Ensured compliance with safety regulations while handling merchandise.
- Executed opening and closing procedures to ensure smooth store operations.
- Received deliveries and organized inventory in stockroom
- Maintained an orderly backroom to facilitate easy access to inventory.
- Operated a cash register to process customer payments.
- Prepared holiday orders for pickup and shipping.
Quality Control Pole Inspector 3
Southern California Edison
Ridgecrest, CA
11.2013 - 04.2015
- Inspected Southern California Edison electric equipment for safety and compliance standards.
- Examined poles, lines, and related components for visible defects.
- Conducted detailed inspections of equipment and machinery to ensure they were in compliance with safety regulations.
- Reviewed field conditions on utility assets and documented inspection findings.
- Documented all inspection results accurately in accordance with established guidelines.
- Recorded inspection data in company systems and field reports.
- Developed comprehensive checklists for use during inspections to ensure nothing was missed.
- Filled out and submitted logs and paperwork on-time.
Planner 1
Southern California Edison
Ridgecrest, CA
11.2007 - 11.2013
- Planned work orders using SAP and maintenance scheduling systems for utility crews.
- Reviewed job scopes, permits, and safety requirements for Southern California Edison projects.
- Communicated schedule changes with technicians, contractors, and support teams.
- Prioritized incoming requests based on system needs and workforce availability.
- Identified potential problems and created solutions to mitigate risks associated with projects.
- Reviewed existing policies, procedures, and regulations to ensure compliance with organizational objectives.
Customer Service Specialist
Southern California Edison
Ridgecrest, CA
04.1988 - 11.2007
- Resolved customer billing and account questions for Southern California Edison.
- Processed service requests for new connections, transfers, disconnects to ensure timely service delivery.
- Provided timely outage updates and restoration details to enhance customer satisfaction.
- Entered customer orders into order management system to maintain accurate records and facilitate order fulfillment.
Education
Bachelor of Arts - Business Administration
University of La Verne
La Verne, CA06-2003
Skills
- SNHD Food Handler Safety Card
- Cash handling
- Inventory stocking
- Attention to detail
- Microsoft Office proficiency
- Customer relations
- Strong work ethic
Timeline
Quality Control Pole Inspector 3
Southern California Edison
11.2013 - 04.2015
Planner 1
Southern California Edison
11.2007 - 11.2013
Seasonal Team Member
See's Candy
10.1999 - 04.2024
Customer Service Specialist
Southern California Edison
04.1988 - 11.2007
Bachelor of Arts - Business Administration
University of La Verne