Sarah Johnson
Taft,TX
Summary
Hardworking Assistant Office Manager with demonstrated clerical and office leadership skills. Experienced in organizing schedules, routing correspondence and stocking supplies for expected needs. Team-oriented and diplomatic in working with people from diverse backgrounds.
Overview
16
16
years of professional experience
Work History
Assistant Office Manager
American National Insurance Company
10.2018 - Current
- Assistant Office Manager for seventeen agents, three sales managers, and district manager
- Prepare reports for weekly management meeting using Word, Excel, and company database
- Reconcile bank statement weekly and transmit report to National Field Office
- Count monies and balance daily
- Process payments from clients at window, provide paper or electronic receipts, and assist them with any task needed
- Assist new employees with application process, drug testing protocols, benefit packages, assign equipment, and various Human Resource requirements
- Review and revise automobile liability records for district office employees
- Prepare policy contracts, premium payer receipts, loan requests, reinstatements, disability claims, death claims, beneficiary changes, name changes, and ownership changes
- Communicate with funeral homes and beneficiaries to process death claims
- Process employees’ PTO requests and update absentee calendars for Home and District Offices
- Access inventory needs and order supplies
- Request new equipment for staff as needed
- Check US Postal Mailbox and work any mail received
- Correspond with Home Office using Outlook email service
- Answer telephone in professional manner and assist caller or transfer to correct department
- Maintain Privacy Act and HIPAA guidelines
- File reports and documents in orderly manner and follow retention guidelines by shredding or storing documents securely
- Process agent, sales manager, or district manager daily turn in
- Compare bank receipt to line item receipt and ensure both balance
- Count monies, checks, or money orders and run adding machine tape to ensure accuracy
- Complete various tasks and reports for Office Manager and District Manager.
Medical Administrative Assistant
Theda Oaks Surgery Center
03.2011 - 06.2012
- Front desk for four gastroenterologists and two pain management doctors
- Averaging 50+ patients per day
- Proficient with various forms of communication technology including Centricity Physician program, fax machines, telephones, mail services, internet searches and e-mail
- Input patient demographics and insurance information
- Obtain insurance verification and authorization
- Maintain OSHA and HIPAA guidelines
- Organize and maintain patient charts and EMR
- Complete various projects for administrator.
Medical Administrative Assistant
Texas Institute of Gastroenterology Associates
06.2010 - 03.2011
- Worked various positions including front desk for three gastroenterologists and nurse practitioner
- Averaging 30+ patients per day
- Proficient with various forms of communication technology including Centricity Physician program, fax machines, telephones, mail services, Internet searches and e-mail
- Schedule patient office and procedure appointments
- Arrange for hospital admission and laboratory services
- Educate patients on procedures
- Call in new and refill prescriptions
- Maintain OSHA and HIPAA guidelines
- Obtain patient medical history, weight, and blood pressure
- Assist patients and physicians during examinations
- Organize and maintain patient charts and filing.
Second Grade Elementary Educator
Live Oak Learning Center
08.2008 - 05.2009
- Educator for 20+ students of varying academic levels
- Developed and delivered lesson plans based on Texas Essential Knowledge and Skills for all subjects
- Collaborated with Social Studies grade level team developing benchmarks and curriculum
- Received and implemented training on Balanced Literacy
- Collaborated and attended meetings with grade level teachers and staff members
- Implemented differentiated instruction and grouping
- Overall classroom management and behavior guidelines for students.
Education
Certification - Certified Professional Coder
AAPC
Online03.2024
Medical Administrative Assistant Certification -
Everest Institute
San Antonio, TX06.2010
Bachelor of Science - Interdisciplinary Studies
Texas A&M University-Corpus Christi
Corpus Christi, TX05.2008
Skills
- Customer Service
- Office Administration
- Staff Training
- Account Reconciliation
Volunteer Experience
- Children Sunday School president and teacher
- Young Women’s president and camp director
- Relief Society Women’s organization teacher and counselor
Timeline
Assistant Office Manager
American National Insurance Company
10.2018 - Current
Medical Administrative Assistant
Theda Oaks Surgery Center
03.2011 - 06.2012
Medical Administrative Assistant
Texas Institute of Gastroenterology Associates
06.2010 - 03.2011
Second Grade Elementary Educator
Live Oak Learning Center
08.2008 - 05.2009
Certification - Certified Professional Coder
AAPC
Medical Administrative Assistant Certification -
Everest Institute
Bachelor of Science - Interdisciplinary Studies
Texas A&M University-Corpus Christi
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