Sarah Johnson
Fort Cavazos,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sales Associate
Second Chance Thrift Shop
01.2015 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Receptionist/ RPR Coordinator
AutoNation Hyundai Of Savannah
07.2020 - 08.2022
- Answered all incoming calls as well as made outbound calls.
- Scheduled all service and valet appointments.
- Addressed any concerns customers had.
- Assisted service advisors with various tasks.
- Service writer part time.
- Also played the role of cashier to check customers out.
- Checked in all new vehicles and wrote all the PDI forms for them.
- Performed all other tasks as assigned by management.
Hyundai Warranty Administrator
Killeen Hyundai
Killeen , TX
10.2023 - 05.2024
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
Fleet Manager
Killeen Auto
09.2022 - 10.2023
- Positively interacted with customers, upper management and shop department, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Manage overall operations of the rental fleet for Hyundai, Ford and Volkswagen.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cashier Team Lead
Killeen Volkswagen
Killeen , TX
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
Education
Basic Courses - Pharmacology
George C Wallace Community College - Dothan
Dothan, ALHigh School Diploma -
Dothan High School
Dothan, AL05.2013
Skills
- Credit and Cash Transactions
- Microsoft Access
- Returns and Refunds
- Sales Training
- Product Recommendations
- Listening Skills
- Checking Inventories
- Product Promotion
- Verbal and Written Communication
- Conflict Resolution
- Strategic Planning
- Time Management
Photography
I have always had a deep love for photography. My favorite subjects are landscapes, cars and animals. I also have a knack for food photography. This is my favorite hobby to pour my extra time into. Photography is something I have been naturally good at since I was a child. I am very proud of the amazing moments I have been able to capture. There is just something very addicting about getting that next "best shot".
Timeline
Cashier Team Lead
Killeen Volkswagen
05.2024 - Current
Hyundai Warranty Administrator
Killeen Hyundai
10.2023 - 05.2024
Fleet Manager
Killeen Auto
09.2022 - 10.2023
Receptionist/ RPR Coordinator
AutoNation Hyundai Of Savannah
07.2020 - 08.2022
Sales Associate
Second Chance Thrift Shop
01.2015 - 01.2017
Basic Courses - Pharmacology
George C Wallace Community College - Dothan
High School Diploma -
Dothan High School
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