Sarah Johnson
Alden,MN
Summary
Seasoned In-Home Caretaker from My Dad’s and versatile Processing Specialist at Agilis Company, I excel in compassionate caregiving and efficient data management. Demonstrated expertise in vital signs monitoring and emotional support, enhancing patient well-being and data accuracy. Achieved a significant improvement in client satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
In-Home Caretaker
My Dad’s
Wells, MN
04.2023 - 10.2024
- Assisted my dad with daily living activities, such as bathing, dressing, grooming, and eating.
- Organized and monitored medication schedules according to physician instructions.
- Transported my dad to medical appointments or social activities, as needed.
- Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure.
- Assisted with light housekeeping tasks including laundry, vacuuming, dusting and meal preparation.
- Responded promptly to any medical emergencies that may arise.
- Ensured safety of the client by implementing necessary precautions around the home environment.
- Assisted my dad in maintaining personal hygiene through showering and bathing assistance, toileting assistance, and incontinence care management.
- Administered medications as prescribed by physician following established protocols.
- Reported any changes in health status to appropriate personnel.
- Collaborated with other healthcare professionals to ensure quality of care is maintained.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed my dad for changes in physical, emotional, mental, or behavioral condition and injuries.
- Followed care plan and directions to administer medications.
- Aided my dad with mobility and independence, and continually monitored safety.
- Laundered clothing and bedding to prevent infection.
- Created safe and positive living situations for my dad by communicating with family, other staff, about concerns, or challenges.
- Followed safe lifting and transferring techniques to transport my dad.
- Drove my dad to shop for groceries, attend doctor appointments, and run errands. I eventually went to the store myself, as my dad was unable to leave the house.
- Helped my dad move in and out of beds, wheelchairs, or automobiles, and with dressing and grooming.
- Cared for by washing and ironing laundry, cleaning, or assisting with personal care. care.
- Documented patient status and reported changes in care needs.
- Transported my dad to medical appointments and assisted with errands.
- Entertained, conversed with or read aloud to my dad to maintain mental health and alertness.
Direct Mailing Specialist
Church Offset Printing
Albert Lea, MN
10.2022 - 04.2023
- Developed and implemented specialized procedures for customer service operations.
- Researched and analyzed customer feedback to identify areas of improvement.
- Coordinated with other departments to ensure efficient workflow processes.
- Assisted in developing strategies to increase customer satisfaction levels.
- Conducted regular meetings with staff to review progress and address any concerns.
- Analyzed data from customer surveys to identify trends in customer behavior.
- Collaborated with marketing teams to develop promotional campaigns.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified needs of customers promptly and efficiently.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Stay at Home Mom
My Kids
Alden, MN
12.2020 - 04.2023
- Completed day-to-day duties accurately and efficiently.
- Organized and tidied up bedrooms, playrooms, and other living areas in the home.
- Assisted with meal preparation, including grocery shopping and cooking for the family.
- Accompanied children to doctor appointments and extracurricular activities.
- Transported children to school or provided after-school care.
- Played games, read books, and helped with homework as needed.
- Helped plan birthday parties and other special events for the family.
- Provided basic first aid when necessary.
- Performed light housekeeping duties such as laundry, vacuuming, dusting, mopping floors.
- Assisted with pet care such as feeding and walking dogs.
- Took out garbage and recycling on a regular basis.
- Washed dishes after meals were prepared or eaten by the family.
- Prepared snacks for children during the day or between meals.
- Gave baths to young children.
- Helped teach basic life skills such as brushing teeth, getting dressed independently, tying shoes.
- Created fun activities both indoors and outdoors to keep children entertained.
- Supervised outdoor playtime while ensuring safety of all involved.
- Developed positive relationships with each child in order to create a safe environment.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
- Assisted children with completing homework and special assignments to improve academic performance.
- Provided safe transportation to and from activities and events.
- Interacted positively with children to promote mental and emotional development.
- Regulated children's schedules to balance rest, learning and play.
- Participated in hands-on learning activities with children incorporating art.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Engaged children with games and puzzles to promote mental development and enjoyment.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Observed children during snack time to prevent choking.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Taught life skills, including personal hygiene and organization.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Processing Specialist
Agilis Company
Albert Lea, MN
09.2017 - 12.2020
- Reviewed and verified documents for accuracy, completeness, and compliance with established regulations.
- Processed a high volume of customer payments accurately and in a timely manner.
- Utilized software programs to enter data into the system and maintain records.
- Coordinated with other departments to ensure that all necessary documentation was completed correctly.
- Provided support to internal staff members regarding processing procedures and protocols.
- Maintained confidentiality of sensitive customer information at all times.
- Ensured compliance with applicable laws and regulations governing the handling of financial documents.
- Investigated discrepancies in order to identify root causes and recommend solutions.
- Developed training materials for new employees on processing procedures.
- Monitored workflow patterns in order to maximize efficiency throughout the department.
- Implemented new procedures designed to streamline existing processes for greater efficiency.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.
- Reviewed information input against instructions to verify accuracy of data transmitted.
- Coordinated with customers to resolve problems regarding process discipline, data accuracy and data integrity.
- Maintained databases by creating new records or updating existing ones.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Input numerical or alphabetical data into computer systems using standardized procedures.
- Extracted information from documents to verify correctness.
- Communicated by telephone and email for routine exchange of information.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Obtained scanned records and uploaded into company databases.
- Organized and filed data in appropriate locations for easy access to essential information.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Translated written documentation and notes into emails and other types of correspondence.
- Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
- Shared incomplete and deficient data sets with supervisors for resolution.
- Determined appropriate databases for completed documents and transferred files electronically.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
- Researched and obtained further information for incomplete documents.
Education
Associate of Applied Science - Medical Administrative Assistant
Riverland Community College
Austin, MN12-2005
Skills
- Diabetes management
- Vital signs monitoring
- Dressing assistance
- Meal Preparation
- Feeding Assistance
- Fall prevention
- Palliative Care
- Medical appointment scheduling
- Transfer assistance
- Personal Hygiene Assistance
- Compassionate Caregiving
- Toileting assistance
- Oxygen therapy
- Laundry services
- Transportation Arrangements
- Patient assistance
- Emotional Support
- Mobility support
Affiliations
- I volunteer with our 4-H Club.
Accomplishments
- I have received an Exceptional Receptionist Award
Languages
English
Professional
References
References available upon request.
Timeline
In-Home Caretaker
My Dad’s
04.2023 - 10.2024
Direct Mailing Specialist
Church Offset Printing
10.2022 - 04.2023
Stay at Home Mom
My Kids
12.2020 - 04.2023
Processing Specialist
Agilis Company
09.2017 - 12.2020
Associate of Applied Science - Medical Administrative Assistant
Riverland Community College
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