Sarah Johnson
Indialantic ,FL
Summary
Dependable employee who is successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in customer service, team collaboration and resolving issues with customers, waitstaff and management.
Overview
10
10
years of professional experience
Work History
ED Technician
Health First Cape Canaveral Hospital
04.2022 - 02.2024
- Worked with nurses to assess patients and prepare for tests and procedures.
- Collected blood samples from patients
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
Bartender
Oasis Bar and Lounge
07.2021 - 02.2024
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Sand on the Beach
09.2018 - 07.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Masa Taqueria Y Cantina
03.2017 - 05.2018
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender
Gators Dockside
02.2016 - 03.2017
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Bunkys Raw Bar
08.2014 - 03.2017
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Associate of Science - Respiratory Therapy
Eastern Florida State College
Melbourne05-2026
Skills
- Clear and effective communication
- Multi-tasker
- Customer service
- Changing kegs
- Suggestive selling
- Outgoing personality
- Cash handling
- Anticipating guest needs
Timeline
ED Technician
Health First Cape Canaveral Hospital
04.2022 - 02.2024
Bartender
Oasis Bar and Lounge
07.2021 - 02.2024
Bartender
Sand on the Beach
09.2018 - 07.2021
Server
Masa Taqueria Y Cantina
03.2017 - 05.2018
Bartender
Gators Dockside
02.2016 - 03.2017
Server
Bunkys Raw Bar
08.2014 - 03.2017
Associate of Science - Respiratory Therapy
Eastern Florida State College
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