Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Food and Beverage Voyager
JW Marriott Clearwater Beach Resort & Spa
Clearwater Beach, Florida
07.2024 - 07.2025
Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
I created quizzes for all outlets to assess their understanding of the menu. This helped identify knowledge gaps and ensured team members were well-prepared to deliver a consistent guest experience.
Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
Oversaw food and beverage operations, delivered day-to-day consistency and service standards.
Food and Beverage Intern
Georgia Center for Continuing of Education & Hotel
Athens, GA
04.2023 - 05.2024
Maintained order and cleanliness of work areas to conform with health codes.
Operated cash register to process cash, check and credit card transactions.
Maintained professional demeanor during interactions with customers and co-workers.
Set up, restocked and cleaned dining areas.
Acquired new skills to support team and further accommodate customer needs.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Cake Decorator
Cecilia's Cake Shop
Athens, Georgia
05.2022 - 05.2024
Decorated cakes for special occasions, showers, birthdays and weddings.
Answered phone calls, put in orders and handled customer disputes or complaints.
Used pastry bags and tips to pipe messages and decorative roses onto cakes.
Worked with common cake decorating and baking tools, such as mixers and carving tools.
Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Line Chef
Chuck's Fish
Tallahassee, FL
08.2020 - 03.2021
Prepared all food items while maintaining high standards of cleanliness and sanitization.
Cleaned up cooking stations and properly stored leftovers.
Demonstrated and modeled positive and professional communication with customers and team members, resulting in engaged co-workers and satisfied and loyal customers.
Prepared simple dishes, including White Chocolate Bread Pudding and Blondie Sundae.
Plated food according to restaurant artistic guidelines to promote attractive presentation.
Chef
Steel Magnolias
Valdosta, GA
07.2017 - 05.2018
Set up and performed initial prep work for food items such as soups, sauces and salads.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Garnished and arranged dishes into creative presentations to delight patrons.
Education
Bachelor of Arts - Hospitality Administration And Management
University of Georgia
Athens, GA
05.2024
Associate of Arts - TCC To FSU Program For Hospitality Management
Tallahassee Community College
Tallahassee, FL
High School Diploma -
Lowndes High School
Valdosta, GA
Skills
Food presentation
Cleaning and organization
Focused and disciplined
Leadership
Food prep
Basic cooking procedures
Cleanliness and sanitation
Strong Work Ethic
Team Oriented
Friendly and Outgoing
Customer Service
Timeline
Food and Beverage Voyager
JW Marriott Clearwater Beach Resort & Spa
07.2024 - 07.2025
Food and Beverage Intern
Georgia Center for Continuing of Education & Hotel
04.2023 - 05.2024
Cake Decorator
Cecilia's Cake Shop
05.2022 - 05.2024
Line Chef
Chuck's Fish
08.2020 - 03.2021
Chef
Steel Magnolias
07.2017 - 05.2018
Bachelor of Arts - Hospitality Administration And Management
University of Georgia
Associate of Arts - TCC To FSU Program For Hospitality Management