Motivated, self starter, excellent team-building skills and ability to prioritize. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Receptionist
FOOT AND ANKLE SPECIALISTS
11.2023 - Current
Confirmed appointments, communicated with patients, and updated client records.
Collected insurance information and verified it.
Helped patients complete necessary medical forms and documentation.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Adhered to strict HIPAA guidelines to protect patient privacy.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Obtained payments from patients and scanned identification and insurance cards.
Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Realtor
Coldwell Banker Legacy
08.2021 - Current
Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
Determine clients' needs and financial abilities to propose solutions that suit them
Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
Perform comparative market analysis to estimate properties' value
Display and market real property to possible buyers
Maintain and update listings of available properties
Cooperate with appraisers, escrow companies, lenders and home inspectors
Develop networks and cooperate with attorneys, mortgage lenders and contractors
Promote sales through advertisements, open houses and listing services
Remain knowledgeable about real estate markets and best practices.
Billing Specialist/ Medical assistant/ Nail technician
Family Foot Health Specialist
07.2013 - 12.2021
Prepared and submit claims to various insurance companies either electronically or by paper
Prepared, reviewed and sent patient statements
Identified and resolved patient billing complaints
Posted charges from Insurance companies as well as money collected by patients
Help out as needed with all front office duties including answering calls and scheduling patients
Proficient with Traknet EMR, Gateway clearing house and HealthXnet
Train Medical Assistants on policies and procedures
Tracked and ordered medical supplies as necessary
Responsible for scheduling surgery appointments, changing surgery appointments, and canceling surgery appointments with all Hospitals
Room patients, get medical history and take Vitals
Take and develop x-rays
Performed sterile setup for in office surgery
Assist the doctor with all procedures and in office surgeries
Perform dressing changes
Apply and remove casts and splints
Draw up injections as needed by the Doctor
Perform nail care and diabetic foot exams
Perform noninvasive peripheral arterial exams
Perform laser treatments for fungal nails
Perform SmartSkan testing for peripheral neuropathy and nerve damage
Proficient with autoclave and proper sterilization technique of all instruments.
Billing Specialist
Dr. Angela Drury, DPM
05.2011 - 07.2013
Prepared and submit claims to various insurance companies either electronically or by paper
Prepared, reviewed and sent patient statements
Identified and resolved patient billing complaints
Posted charges from Insurance companies as well as money collected by patients
Responsible for making sure the AR stays within company policy of less than 10%
Monitored customer account details for non-payments, delayed payments and other irregularities
Helped out as needed with all front office duties including answering calls, scheduling patients, verifying patient insurance, and doing prior authorizations for certain procedures.
Education
High school or equivalent -
L.C. Mohr High School
South Haven, MI
05.1997
Skills
Nail Tech
EMR systems (10 years)
Vital signs
Customer service
Sales
Problem-Solving
MLS Data Entry and Maintenance
Property Assessments
Negotiation
Certification
Medicare Parts C and D General Compliance Training
Combating Medicare Parts C and D Fraud, Waste and Abuse
HIPAA, HITECH, & OMNIBUS Certification
Bloodborne Pathogens for Healthcare Certification
Timeline
Receptionist
FOOT AND ANKLE SPECIALISTS
11.2023 - Current
Realtor
Coldwell Banker Legacy
08.2021 - Current
Billing Specialist/ Medical assistant/ Nail technician