I love all things music, singing Christian music, associating with religious activities, cooking lots of different things, watching funny and romantic movies, babysitting younger kids, and traveling to places
Sarah Jones
Danville,IN
Summary
Proactive and results-oriented professional with notable experience at The Branded Exchange, excelling in customer service and problem-solving. Demonstrated ability to enhance customer engagement and retention through effective conflict resolution and personalized support. Skilled in POS system operation, contributing to a positive work environment and operational efficiency.
Highly empathetic and compassionate, with a natural ability to connect and build trust. Understanding of psychological theories and therapeutic techniques, paired with strong communication skills. Committed to fostering positive change and emotional well-being for clients.
Overview
1
1
year of professional experience
Work History
Sales Associate
The Branded Exchange
09.2024 - 11.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Used in-store system to locate inventory and place special orders for customers.
Therapist Aide
321GoKids
03.2024 - 08.2024
- Assisted patients with therapy exercises as specified by care team.
- Disinfected tools, equipment and surfaces between patients.
- Cleaned and set up rooms in preparation for patient appointments.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Contributed to a positive therapeutic environment through empathetic listening and non-judgmental support for clients'' emotional experiences.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Collected, arranged, and input information into database system.
- Adapted exercises to suit varied ages and abilities for personalized patient care.
- Helped pediatric patients reach developmental milestones through age-appropriate play-based interventions promoting gross motor skill development.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Education
High School Diploma -
New Castle High School
New Castle, IN06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Money handling
- Store opening and closing
- POS system operation
- Cleaning techniques
- Responsibility
- Calm demeanor
Interests
Timeline
Sales Associate
The Branded Exchange
09.2024 - 11.2024
Therapist Aide
321GoKids
03.2024 - 08.2024
High School Diploma -
New Castle High School
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