Sarah Jordan
Jackson,Tn
Summary
Dedicated professional who is positive and upbeat with demonstrated strengths in customer service, time management, able to connect with customers, maintain documentation and able to exceed expectations. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. Personable Recruiting Specialist with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Overview
8
8
years of professional experience
Work History
Recruiting Specialist
Express Employment Professionals
06.2022 - Current
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Hired employees and initiated new hire paperwork process.
- Supported management in developing and implementing personnel policies and procedures.
- Explained human resources policies, procedures, laws, standards, and regulations to each employee.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Tracked key dates and deadlines and maintained specific personnel lists.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Advocated for staff members, helping to identify and resolve conflicts.
- Assisted with writing job postings and job descriptions for boards.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Collaborated with managers to identify and address employee relations issues.
- Completed human resource operational requirements by scheduling and assigning employees.
- Conducted performance reviews and provided feedback to managers on employee performance.
Sales Associate
Emerald Coast Growers
01.2018 - 12.2021
- Resolved order concerns using strong communication and conflict management skills
- Created great customer experiences with personalized sales support
- Assisted with processing orders
- Adapted to changing priorities and unexpected situations
- Maintained calm demeanor and managed issues professionally and according to company standards
- Met goals consistently while working independently within team environment.
Sales Associate
Pensacola Vinyl Boutique
07.2017 - 12.2017
- Helped customers navigate store, complete sales and process returns
- Resolved customer concerns using strong communication and conflict management skills
- Met goals consistently while working independently within team environment
- Assisted with receiving, pricing and merchandising
- Contacted customers to finalize sales and service transactions
- Assisted customers with service needs
- Increased per-customer revenue with suggestive selling practices
- Adapted to changing priorities and unexpected situations
- Delivered consistent service to develop customer base
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Built attractive displays and merchandised products
- Managed multiple tasks simultaneously while meeting deadlines
- Lifted, pushed and pulled up to 40 pounds regularly
- Rotated stock using clearance markdowns and special sales promotions
- Maintained calm demeanor and managed issues professionally and according to company standards
- Created great customer experiences with personalized sales support
- Used feedback from customers and personal observations to better capitalize on sales opportunities
- Processed payments quickly and made accurate change to keep customer flow moving.
Sales Associate
Dixie's Antiques
06.2016 - 07.2017
- Resolved customer concerns using strong communication and conflict management skills
- Helped customers navigate store, complete sales and process returns
- Maintained calm demeanor and managed issues professionally and according to company standards
- Lifted, pushed and pulled up to 50 pounds regularly
- Increased per-customer revenue with suggestive selling practices
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Rotated stock using clearance markdowns and special sales promotions
- Managed multiple tasks simultaneously while meeting deadlines
- Created great customer experiences with personalized sales support
- Contacted customers to finalize sales and service transactions
- Processed payments quickly and made accurate change to keep customer flow moving
- Adapted to changing priorities and unexpected situations
- Delivered consistent service to develop customer base
- Met goals consistently while working independently within team environment
- Discussed promotions and special offers to customers to increase sales
- Assisted with receiving, pricing and merchandising
- Assisted customers with sales and service needs
- Built attractive displays and merchandised products.
Education
JM Tate High School
Pensacola, FL06.2013
Skills
- Hospitality and accommodation
- Inventory control
- Calm demeanor
- Problem-solving
- Meeting deadlines
- Conflict resolution
- Positive and professional
- Service-oriented
- Account servicing
- Written communication
- Candidate Assessment
- Applicant Tracking Systems
- Technical Recruiting
- Job Posting Optimization
- Social Media Recruiting
- Interviewing Techniques
- Candidate Sourcing
- Behavioral Interviewing
- Onboarding Coordination
- Offer Negotiation
- Employment Recordkeeping
- New Hire Onboarding
- Employee Hiring
- Procedure Compliance
- Human Resources Support
- Report Preparation
- Recruitment
- Organizational Development
- Pre-Employment Screening
- Employee Relations
- Work Complaint Handling
- Performance Appraisal
- Drug Testing
- Termination Documentation
- Staffing Agency Coordination
- Complaint Handling
- Microsoft Office
- Personnel Recruitment
- Documentation and Recordkeeping
- Time Tracking and Payroll Administration
- Conflict Resolution
- Customer Relationship Management
- Training Development
- Relationship Building
- Employee Orientation
- In-Person and Telephone Interviewing
- Recruitment and Hiring
- Employee and Applicant Assessment
- Policy Interpretation
- Eligibility Determinations
- Applicant Qualification
- Candidate Searching
- Temporary and Seasonal Employees
Timeline
Recruiting Specialist
Express Employment Professionals
06.2022 - Current
Sales Associate
Emerald Coast Growers
01.2018 - 12.2021
Sales Associate
Pensacola Vinyl Boutique
07.2017 - 12.2017
Sales Associate
Dixie's Antiques
06.2016 - 07.2017
JM Tate High School
Similar Profiles
Ashley AtkinsonAshley Atkinson
Healthcare Recruiter at Express Employment ProfessionalsHealthcare Recruiter at Express Employment Professionals
Giomar OgandoGiomar Ogando
Loader Operator at Express Employment ProfessionalsLoader Operator at Express Employment Professionals
Edmund AsibuEdmund Asibu
Production Worker at Express Employment ProfessionalsProduction Worker at Express Employment Professionals
Amber HassellAmber Hassell
Accounts Receivable Associate at Express Employment Professionals/Fort Smith Restaurant SupplyAccounts Receivable Associate at Express Employment Professionals/Fort Smith Restaurant Supply
Ryan TomlinsonRyan Tomlinson
Owner at Tomlinson TechnologyOwner at Tomlinson Technology