Hi, I’m
Sarah Joseph
East Orange,USA
Summary
Organized secretary with extensive experience in administrative support across diverse office settings. Proficient in schedule management, correspondence handling, and precise record maintenance. Recognized for optimizing workflow processes and enhancing organizational communication. Demonstrated ability to positively impact team dynamics and company culture through streamlined operations.
Overview
5
years of professional experience
1
Certification
Work History
Associates Ophthalmologist
Ophthalmologist Assistant
03.2023 - Current
Job overview
- Managed and streamlined the scheduling of patient appointments using scheduling software.
- Handled insurance verification and processing, ensuring that all patient information.
- Learned different insurance policies to properly navigate complex systems.
- Performed administrative tasks such as typing, filing, and maintaining patient records.
- Handled sensitive information to the satisfaction of leadership, protecting patient confidentiality.
- Worked closely with doctors, nurses, and other staff to keep communication effective across teams.
- Provided cross-functional support to ensure seamless coordination across departments.
Freelance
Virtual Executive Assistant
04.2022 - 04.2024
Job overview
- Served as Executive Assistant to the business owner.
- Scheduled meetings, appointments, and events for the team.
- Managed email accounts to ensure prompt follow ups with key contacts.
- Managed documents online to ensure files were organized and accessible.
- Organized tasks, follow ups, and meetings notes from meetings.
- Prepared routine correspondence with high accuracy and professionalism.
- Conducted research on a variety of topics to help leadership make informed decisions.
- Provided comprehensive background information on calls and correspondence to leadership.
- Served as coordinator for special projects, fostering collaboration and success.
- Executed on a variety of administrative tasks as needed to ensure operational efficiency.
Freelance
Virtual Social Media Manager
01.2023 - 01.2024
Job overview
- Worked with new brands to develop content to engage target audience.
- Conducted customer research to optimize marketing strategies.
- Managed social media accounts across multiple platforms.
- Prepared routine reports on campaigns to support data-driven decisions.
- Designed branded content to build brand awareness online.
- Developed logos, websites, flyers and other branded marketing materials as needed.
- Assisted in creating and implementing marketing campaigns across various channels.
- Executed email campaigns using Mailchimp.
- Edited videos to develop branded content for social media.
Be Well Healthcare CenterBrooklyn, NY
Ophthalmic Assistant
11.2021 - 04.2022
Job overview
- Managed front-office operations, optimizing appointment scheduling and insurance processes.
- Supported healthcare staff with dynamic scheduling needs, demonstrating problem-solving skills.
- Handled administrative tasks to ensure smooth daily operations.
Perspective Family Eye CareBrooklyn, NY
Site Coordinator
12.2020 - 11.2021
Job overview
- Directed site operations and maintained communication with teams to ensure operational continuity.
- Streamlined file management and internal communications, boosting operational efficiency.
- Managed routine correspondence and schedules to support efficient operations.
- Billed insurance firms and maintained communication with clients regarding insurance benefits.
Education
Brooklyn College, City University of New YorkBrooklyn, NY
Bachelor of Business Administration from Finance
06.2020
Skills
- Office 365 and Google Workspace
- Organizational skills
- Prompt engineering
- Email marketing
- Data analysis
- Project management
- Administrative support
- Communication skills
- Patient scheduling
- Attention to detail
- Accounting and bookkeeping
- Microsoft Excel
Certification
Google Data Analytics Professional certificate
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Ophthalmologist Assistant
Associates Ophthalmologist
03.2023 - Current
Virtual Social Media Manager
Freelance
01.2023 - 01.2024
Virtual Executive Assistant
Freelance
04.2022 - 04.2024
Ophthalmic Assistant
Be Well Healthcare Center
11.2021 - 04.2022
Site Coordinator
Perspective Family Eye Care
12.2020 - 11.2021
Brooklyn College, City University of New York
Bachelor of Business Administration from Finance