Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Sarah Joy

Louisville,CO

Summary

Dynamic and dependable professional with a proven track record at Safeway, excelling in customer service and relationship building. Recognized for problem-solving abilities and effective communication, I consistently enhance customer satisfaction while managing tasks efficiently. Proficient in HTML coding, I bring a joyful attitude and strong leadership skills to every team.

Overview

10
10
years of professional experience

Work History

Gymnastics Coach

Xtreme Altitude Gymnastics
Lafayette, CO
09.2024 - Current
  • Evaluated athletes' skills to identify areas for improvement and development.
  • Collaborated with parents and guardians to communicate progress and expectations.
  • Developed personalized training programs for athletes to enhance performance.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Encouraged players with positive reinforcement during game play or practice sessions.

The Waterloo

Server Jobs
Louisville, CO
08.2024 - Current
  • Identified needs of customers promptly and efficiently.
  • Provided exceptional customer service to enhance dining experiences.
  • Upsold menu items to increase customer satisfaction and engagement.
  • Maintained cleanliness and organization of equipment and staging areas.
  • Communicated effectively with staff to address immediate needs during events.
  • Delivered supplies to various event locations efficiently and promptly.
  • Welcomed guests and ensured a positive dining experience.
  • Handled reservations and organized waitlists for busy dining periods.
  • Provided menu information and recommendations to enhance guest satisfaction.
  • Trained new hosts on procedures and customer service standards.

Atlas Valley Preveyors

Sales Rep Employment
Lafayette, CO
09.2022 - 12.2023
  • Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Operated forklift and pallet jack to transport heavy loads.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Organized storage areas for efficient use of space.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Provided customer service by answering questions about product location, price, and availability.
  • Kept work areas clean, neat, and organized for optimal productivity and worker safety.

Safeway

Cashier Customer Service
Lafayette, CO
02.2021 - 09.2022
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained schedule of class assignments to meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Achieved cost-savings by developing functional solutions to problems.

Coffee Barista

Starbucks, Barista
Lafayette, CO
01.2021 - 09.2022
  • Prepared high-quality coffee beverages using espresso machines and grinders.
  • Provided excellent customer service in a fast-paced café environment.
  • Maintained cleanliness and organization of the workspace and equipment.
  • Assisted in training new baristas on beverage preparation techniques.

Snarfs

Food Basics
Boulder, CO
01.2021 - 09.2021
  • Packaged and bagged cooked food and prepared items.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Washed, peeled and seeded fruits and vegetables.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Prepared beverages such as coffee, tea, soda.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Maintained a clean and orderly appearance throughout the kitchen and dining area.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Greeted customers upon arrival in the dining area.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Filled and served various beverages for customers.

Host

Chilli's Grill & Bar
Lafayette, CO
07.2018 - 03.2020
  • Welcomed guests and ensured a positive dining experience.
  • Managed seating arrangements to optimize guest flow and service efficiency.
  • Handled reservations and organized waitlists for busy dining periods.
  • Trained new hosts on procedures and customer service standards.
  • Assisted staff in maintaining cleanliness and organization of the dining area.

Sauté Cook

Resturaunt
Louisville, CO
08.2015 - 02.2016
  • Managed cooking stations while ensuring food quality and safety standards were met.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Trained new staff on sauté techniques and kitchen procedures effectively.

Education

Associate of Applied Science - Graphic Web Design

Front Range Community College
Westminster, CO
08-2026

Skills

  • Joyful and friendly
  • Hardworking
  • Flexible and adaptable
  • Problem solving
  • Relationship building
  • Task Prioritization
  • Good with people
  • Communication
  • Dependable and Responsible
  • Analytical Thinking
  • Leadership
  • Computer Skills
  • Relationship Building
  • Friendly, positive attitude
  • Time Management
  • Collaboration
  • HTML coding

Affiliations

I love to rock climb , its become a passion. I did cheerleading for about 6 years and keep up my skills to this day as well. i believe it has helped me excell in other sports like climbing. stretching, running ect.

I understand people. im very good with people and emotions and i love connecting with others in many ways.

i also LOVE video making and photography. i love making sad, fun and funny videos for people and for my self to document my life.

Accomplishments

  • First place at NCA cheer competition
  • coaching a group of young energetic kids sucsessfully i see as an accomplishment
  • i was very good in school and would prioritize what i needed to get done ASAP.
  • i cannot relax until i get what i need to done
  • in rock climbing , v2 to v5 in 3 months was pretty big for me
  • learning to code was one of the most rewarding things i have done!
  • so close to this degree and adding it to this list !
  • DECA in highschool
  • Learning spanish
  • Being in art club and loving art in general
  • Having good communication skills

Timeline

Gymnastics Coach

Xtreme Altitude Gymnastics
09.2024 - Current

The Waterloo

Server Jobs
08.2024 - Current

Atlas Valley Preveyors

Sales Rep Employment
09.2022 - 12.2023

Safeway

Cashier Customer Service
02.2021 - 09.2022

Coffee Barista

Starbucks, Barista
01.2021 - 09.2022

Snarfs

Food Basics
01.2021 - 09.2021

Host

Chilli's Grill & Bar
07.2018 - 03.2020

Sauté Cook

Resturaunt
08.2015 - 02.2016

Associate of Applied Science - Graphic Web Design

Front Range Community College

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Sarah Joy