Sarah J. Williams
San Marcos,TX
Summary
Dynamic HR professional with a proven track record at Compass Group USA Chartwells, specializing in labor law compliance and employee retention strategies. Adept at driving performance management initiatives and fostering positive workplace environments. Known for exceptional interpersonal skills, integrity, follow-through, and a results-oriented approach, enhancing team dynamics and organizational effectiveness.
Overview
2026
2026
years of professional experience
Work History
Generalist, HR SR
Compass Group USA Chartwells
San Marcos, TX
06.2023 - Current
- Ensured compliance with federal and state labor laws in areas such as worker's compensation, unemployment insurance benefits and EEO and AA regulations.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Created and implemented employee retention strategies.
- Suggested promotions and wage increases according to employee performance.
- Advised leadership and personnel on driving HR policies and business strategy implementation.
- Participated in strategic planning meetings to provide input regarding organizational structure, staffing needs, budgeting decisions.
- Counseled managers on adhering to labor laws, ensuring compliance in wage issues and leave administration.
- Worked with unit leadership to align HR strategies with business objectives.
- Facilitated training sessions on current HR topics and mandatory courses.
- Addressed and resolved disputes between coworkers or with supervisors, improving team dynamics.
- Investigated employee complaints or grievances; determined appropriate action based on findings.
- Evaluated current procedures for effectiveness; proposed process improvements where necessary.
- Conducted job analysis to determine position descriptions and qualifications.
- Coordinated employee relations programs, such as team-building activities, career development initiatives, and recognition activities.
- Demonstrated strong problem-solving skills when dealing with difficult or complex situations.
HR Manager
Compass Group USA Chartwells
San Marcos, TX
10.2016 - 06.2023
- Facilitated and lead a comprehensive leadership training curriculum for over fifty participants.
- Conducted in-depth training on food safety and sanitation standards for more than 100 team members.
- Designed and facilitated a comprehensive orientation for the team, focusing on business objectives and culture.
- Managed compensation, benefits, and performance management.
- Acted as the organization's representative at personnel-related hearings and investigations.
- Provided information on HR standards and compliance mandates.
- Addressed workplace concerns effectively, ensuring resolution.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Collaborated with management to create a positive work environment that promotes teamwork and a guest focused approach.
- Assist in salaried recruitment, hiring and interview processes.
HR Specialist
Compass Group USA Chartwells
San Marcos, TX
01.2015 - 10.2016
- Oversaw associate recognition initiatives.
- Compiled a detailed training guide for hourly job roles to drive productivity and improve retention.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Investigated workplace issues with professionalism and sensitivity.
- Managed time effectively to ensure tasks were completed on schedule, and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
Assistant Director of Dining Services
Compass Group USA Chartwells
Round Rock, TX
08.2012 - 12.2014
Teacher’s Assistant, Special Education
Austin Independent School District
Austin, TX
Hospice Caregiver
Private Home Care
South Bend, IN
Credit Coordinator
Lowe’s
Austin, TX
Education
Bachelor of Science - Nutrition and Foods, Dietetics
Texas State University
San Marcos, TX12.2010
Skills
- Unsurpassed work ethic
- Results-oriented
- Dependable
- Process improvement
- Excellent interpersonal skills
- Labor law compliance
- Performance management
- Employee retention strategies
- Strategic planning
- Conflict resolution
- Training facilitation
- Employee relations
- Job analysis
- Executive support
- Time management
- Industry knowledge
- MS office
- Trend analysis
- Training and development
- Verbal and written communication
- Change management
Accomplishments
- 2018 Account of the Year Award
- 2018 Manager of the Year Award
- 2019 West Division Inclusion Excellence Award
- 2021 Diversity and Inclusion Hero Award
- 2023 Chartwells HE Team Player Award
Timeline
Generalist, HR SR
Compass Group USA Chartwells
06.2023 - Current
HR Manager
Compass Group USA Chartwells
10.2016 - 06.2023
HR Specialist
Compass Group USA Chartwells
01.2015 - 10.2016
Assistant Director of Dining Services
Compass Group USA Chartwells
08.2012 - 12.2014
Teacher’s Assistant, Special Education
Austin Independent School District
Hospice Caregiver
Private Home Care
Credit Coordinator
Lowe’s
Bachelor of Science - Nutrition and Foods, Dietetics
Texas State University
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