Sarah J. Wray
Lenexa
Summary
Highly dedicated and forward-thinking Service Coordinator with 6 years of expertise specializing in the IDD population, now seeking to transition into a consulting capacity to drive systemic improvement and operational excellence. I leverage a strong track record in analyzing complex service delivery models, creating and implementing Person-Centered care plans, strategic compliance, financial oversight, and integrating innovative technologies to optimize policy and training protocols for organizations serving the IDD community.
Overview
8
8
years of professional experience
Work History
Service Coordinator/Case Manager
Center for Human Services
10.2019 - Current
- Successfully facilitated and led multi-disciplinary teams (including RNs, therapists, and social workers) to assess needs, develop, implement, and monitor comprehensive, person-centered support plans.
- Maintained high levels of personal accountability and attention to detail to complete all work, documentation, and reporting (including budgets) accurately and within specified regulatory and organizational timelines.
- Leveraged experience with case management applications such as Therap, Setworks, CIMOR, Microsoft Office Suite, and Microsoft SharePoint.
- Effectively advocated for the rights of individuals served while consistently demonstrating empathy and maintaining an unbiased and professional demeanor with economically and culturally diverse populations.
- Practiced proactive thinking, organizational skills, and time management to set, communicate, and follow established timelines, demonstrating adaptability to unforeseen changes and maintaining timely communication (returning calls/emails within one business day).
- Managed a complex caseload ranging from 35-45 individuals with resourcefulness and self-confidence, working independently while exercising discretion regarding all confidential information.
Registered Behavior Technician
The Behavior Project
05.2018 - 10.2019
- Created structured, goal-oriented programs and curricula for small group activities, directly targeting core deficits in social interaction, play skills, and pragmatic communication using evidence-based practices (e.g., ABA principles)
- Effectively led small group sessions, ensuring all activities were adapted to meet the diverse needs of participants and maintain a therapeutic, engaging, and safe environment.
- Executed precise and objective data collection methods (e.g., frequency, duration, ABC data) on client progress toward treatment goals; charted data and provided timely, detailed reports to the supervising BCBA for ongoing program modification.
Registered Behavior Technician
Blue Valley School District
10.2017 - 05.2018
- Collaborated with BCBAs to design and deliver training programs for teachers, paraeducators, and special instructors on the effective implementation of individualized behavior intervention plans (BIPs) and general positive behavior supports.
- Successfully implemented and led the application of complex behavior intervention plans across diverse school settings, ensuring programmatic integrity and consistency.
- Spearheaded collaborative efforts with multi-disciplinary school staff (teachers, paraeducators, and special instructors) to ensure the consistent, high-fidelity application of intervention techniques across the educational setting.
Education
Bachelors - General Studies, Psychology, Applied Behavior Science
The University of Kansas
Lawrence, KS05.2017
Skills
- Stakeholder Management & Cross-Functional Collaboration
- Regulatory Compliance & Documentation
- Project/Program Management
- Training, Coaching, & Presentation
- Data-Driven Problem Solving & Analysis
- Operational Efficiency & Time Management
Timeline
Service Coordinator/Case Manager
Center for Human Services
10.2019 - Current
Registered Behavior Technician
The Behavior Project
05.2018 - 10.2019
Registered Behavior Technician
Blue Valley School District
10.2017 - 05.2018
Bachelors - General Studies, Psychology, Applied Behavior Science
The University of Kansas