Sarah Kaercher

• Upload proper stock and prices into CDK system daily.
• -Process dealer trades within CDK system and administer checks.

• Communicate with other dealership representatives concerning payment and documentation needed for business dealer trades.

• File and approve MSO documentation for incoming and outgoing vehicles. • Look over accounting schedules and balance accounts.

• Assist dealership managers regarding vehicle pricing, stock numbers, and dealer trade information.

• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Processed down payments and tag payments.
• Organized a daily report for all forms of payment made for the previous business day.
• Provided secretarial and office management support while building cooperative working relationships.
• Inventoried and ordered supplies for office.
• Responded effectively to sensitive inquiries or complaints.
• Maintained accurate department and customer records.
• Managed physical and digital files, monitored spreadsheets and updated reports.
• Developed administrative processes to achieve organizational objectives and improve office efficiency.
• Directed customer communication to appropriate department personnel.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Answered customer questions and provided store information.
• Collected payments and provided accurate change.
• Delivered high level of customer service to patrons using active listening and engagement skills.

• Assisted in the training of horses, including ground work and riding instruction.
• Provided lessons to riders of all ages and skill levels.
• Trained horses to respond to verbal commands and body language.
• Instructed students on proper horse care, grooming, tacking up, and saddling techniques.

• Cared for livestock, including feeding, watering, and providing medical attention when necessary.
• Maintained farm equipment such as tractors, harvesters, and other machinery.
• Performed general maintenance tasks around the farm, including repairing fences and buildings.
• Loaded and unloaded trucks with supplies or products from the farm.
• Collected eggs from chicken coops on a daily basis.
• Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
• Repaired buildings, fences and other pertinent structures to keep animals properly contained.