Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Provided exceptional customer service by assisting customers with product selection, inquiries, and problem resolution, ensuring a positive shopping experience. Resolved customer complaints effectively, demonstrating patience and problem-solving skills to improve customer retention.