Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Omni Medical Transport
02.2018 - Current
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Appointment Scheduler
TriHealth
03.2016 - 02.2018
Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
Answered phone calls and answered questions from potential customers.
Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
Acted as first point of contact and set appointments for prospective clients.
Manager
Debs
11.2013 - 06.2016
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Bank Teller
Cincinnatus Saving And Loan
05.2015 - 03.2016
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
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