Sarah Keedy

Organized Volunteer leader bringing years of hands-on experience developing and planning events and activities. Communicative team player possessing in-depth understanding of event planning practices and techniques. Recognized for establishing close relationships and bonds with peers and staff. Helped create vision for Fig Tree, a love- and acceptance-based community outreach program for disadvantaged residents. Collaborated with church leaders to create and deliver training to volunteers for this program.

Experienced Customer Service leader bringing seven years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to resolving customer dissatisfaction and managing competing priorities with superior results. Chosen to lead the pilot program for Motivational Minutes in customer service that was implemented throughout all call centers across the organization.