To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, adaptability and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Attendant, Customer Service
Oceana Laundry
10.2022 - Current
Creating and updating customer accounts, Meeting and exceeding production goals, Maintaining Positive Customer Relations, New hire training and progress monitoring, Working independently or collectively, Ability to prioritize daily tasks efficiently
Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Lead Volunteer Coordinator, Medical Assistant, Online and Onsite Retail Store Manager
Hicaliber Horse Rescue
10.2016 - 04.2019
Email Monitoring, Implementation of Rules and Regulations Regarding 501 (c) 3 Laws for Nonprofit Businesses, Orientation leader and scheduling of volunteers and their assigned duties, Record keeping and organization, Performing medical care under direction of veterinarian, Online and onsite management of retail store, Creation and implementation of programs and activities involving the Girls Scouts of America, United States Marine Corp, and disabled youth.
Assistant Office Manager
Drum Plumbing
08.2006 - 01.2009
Direct assistant to CEO and COO, Record keeping and file organization, Payroll execution and distribution, Scheduling city inspections and acquiring necessary permits, Creation of job bid contracts with precision, Locating previous job information in a timely manner, Professional correspondence with clients and in-office emails
Education
BA - Sociology
California State University
San Marcos, CA
12.2023
AA - Social and Behavioral Sciences
Palomar College
01.2019
Skills
C-Suite
Problem solving that utilizes critical thinking skills
Communication, written and oral
Extensive customer service experience
Payroll data entry
Conflict resolution
Microsoft Suite
SPSS experience
Languages
American Sign Language
Timeline
Attendant, Customer Service
Oceana Laundry
10.2022 - Current
Lead Volunteer Coordinator, Medical Assistant, Online and Onsite Retail Store Manager