Sarah Khlat
Marlboro,New Jersey
Summary
Hi! My name is Sarah Khlat, and I am a second-year student at Rutgers University in Newark NJ. As a motivated student working toward a business degree in Supply chain management with a concentration in global business, I am interested in beginning my career in Supply Chain operations. I possess experience in customer service, sales development, and food/safety. Proven success working within fast-paced, collaborative settings.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Playa Bowls
08.2022 - Current
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the foodservice environment as needed.
- Ensured consistency in presentation of dishes by closely following plating guidelines.
- Contributed to cost control measures by monitoring portion sizes and reducing waste.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Increased daily sales by upselling menu items based on customer preferences.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Seller
Depop
08.2022 - Current
- Maximized profitability with strategic pricing, discounting, and inventory management techniques.
- Streamlined communication with clients by maintaining organized records of transactions, interactions, and feedback.
- Expanded market reach by identifying new prospects through networking events and cold calling efforts.
- Utilized social media platforms to engage customers, share promotions, and stay top-of-mind with target audiences.
- Delivered compelling product presentations that highlighted key features, benefits, and advantages over competitor offerings.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Developed promotional strategies to increase awareness and achieve sales goals.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Associate
TJ Maxx, TJX Companies
08.2021 - 03.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Science - Supply Chain Managment
Rutgers University, Newark
Newark, NJ05.2026
High School Diploma -
Marlboro High School
Marlboro, NJ06.2022
Skills
- Customer Service
- Quick Learner
- Basic Mathematics
- Strong Work Ethic
- Fast-Paced Environment
- Flexible Schedule
- Food and Safety Standards
- Multitasking
- Strong Communication Skills
- Attention to Detail
- Complex Problem-Solving
- Upselling
Websites
Languages
Arabic
Native or Bilingual
Timeline
Food Service Worker
Playa Bowls
08.2022 - Current
Seller
Depop
08.2022 - Current
Sales Associate
TJ Maxx, TJX Companies
08.2021 - 03.2022
Bachelor of Science - Supply Chain Managment
Rutgers University, Newark
High School Diploma -
Marlboro High School
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