Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Sarah Kieninger

Indianapolis,Indiana

Summary

Highly effective, service-orientated, property manager with over five years of experience in the property management field. Successful at securing new tenants while maintaining a high level of satisfaction with existing tenants. Skilled communicator both written and verbally that understands the small details matter. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

7
7
years of professional experience

Work History

Property Manager

The Life Properties
05.2022 - Current
  • Decreased delinquency by $300k in 6 months
  • Decreased abatements from 22 to 0 in 6 months
  • Communicated effectively with owners, residents, and on-site associates.
  • Evaluated property conditions and recommended improvements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Assistant Manager

Hayes Gibson Property Services
01.2021 - 05.2022
  • Assists in managing all aspects of a building's occupancy and maintenance
  • Communicates with tenants regarding property-related issues
  • Coordinates with tenants and third parties to address maintenance and facility needs
  • Collaborates with property management team to produce advertising materials
  • Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy
  • Processes applications and conducts credit checks
  • Collects monthly fees and maintains records of payments and rental activity
  • Coordinates with outside vendors to arrange for trash removal, maintenance, landscaping, security, and other services
  • Complies with anti-discrimination laws with regard to housing, renting and advertising
  • Contributes to team efforts by accomplishing related tasks as needed.

Server/Bartender

Red Robin
11.2020 - 03.2021
  • Consistently achieved the highest guest check averages among all full-time servers through suggestive selling and dessert-to-go orders
  • Informally recognized as Lead Server with responsibility for overseeing opening / closing and coaching and mentoring new servers regarding menu items, company policies and procedures
  • Frequently assisted colleagues during rush periods to foster / promote teamwork while providing exceptional service and guest dining experience.

Transition Specialist

Milhaus
03.2020 - 08.2020
  • Assist the Transitions Manager with coordinating with onsite operations, lenders, investors, and executives throughout the due diligence process
  • Perform audits of pre-takeover systems, reports, leases, and documents
  • Partner with support teams on completion of transition checklist and delegation of individual

Leasing Consultant

Barrett and Stokely
08.2018 - 03.2020
  • Met with potential renters to guide them through tours of available units
  • Performed timely follow-ups on leads
  • Responsible for performing background checks, credit checks, and other tasks to ensure potential renters were qualified
  • Prepared all leasing documents for potential renters using property standards and complying with regulations
  • Handled the collection of rent payments, security deposits, and application fees
  • Provided excellent customer services to tenants providing personalized service
  • Maintaining clean workspaces and common spaces including the office and onsite facilities.

Lead Delivery Driver

Mooresville Menu
03.2017 - 06.2018
  • Complete food delivers in a timely manner and provide customers with excellent personalized service
  • Leveraged GPS technology to ensure food was delivered using the fastest route.
  • Delivered to over 50 houses per day in a 5 hour time frame
  • Communicated customer complaints, requests, and feedback to company management for swift resolution

Education

High school diploma - English and Business

Decanter High School
Indianapolis, IN
05.2017

Skills

  • Judgement and decision making
  • Proficient in Microsoft Word, RealPage, YARDI
  • Experience in complying with housing regulations including Fair Housing and Section 8
  • Property Management
  • Tenant Relations
  • Compliance Monitoring
  • Tenant and Eviction Laws
  • Multi-Family Property Management

Websites

Accomplishments

  • Supervised team of 5 staff members
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Demonstrated skill and career growth by being promoted 1 times in 1 years.
  • Achieved lower delinquency by completing rent roll audits with accuracy and efficiency.
  • Documented and resolved high balances and incorrect HAP ledgers which led to lower delinquency and higher economic occupancy.

Timeline

Property Manager

The Life Properties
05.2022 - Current

Assistant Manager

Hayes Gibson Property Services
01.2021 - 05.2022

Server/Bartender

Red Robin
11.2020 - 03.2021

Transition Specialist

Milhaus
03.2020 - 08.2020

Leasing Consultant

Barrett and Stokely
08.2018 - 03.2020

Lead Delivery Driver

Mooresville Menu
03.2017 - 06.2018

High school diploma - English and Business

Decanter High School

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Sarah Kieninger