Sarah Kiger
Kempner,TX
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Analytical and insightful Dispute and Fraud Analyst known for high productivity and efficient task completion. Possess specialized skills in financial analysis, fraud detection methodologies, and dispute resolution processes. Excel in critical thinking, problem-solving, and communication, ensuring effective collaboration with teams to mitigate risk and protect company assets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
Cedar Park, TX
10.2021 - 03.2022
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Stocked shelves with newly received merchandise according to established guidelines.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
Dispute and Fraud Analyst
First National Bank
Killeen, TX
06.2019 - 11.2019
- Identified and investigated fraudulent activities, discrepancies and suspicious transactions.
- Maintained accurate records of dispute resolution outcomes and documented findings from investigations.
- Monitored customer accounts for signs of suspicious activity.
- Assisted customers in resolving disputes through effective communication and negotiation techniques.
- Drafted comprehensive reports summarizing investigation results for management review.
Education
Massage Therapy
Avenue Five Institute
Austin, TX06-2023
High School Diploma -
Harker Heights High School
Harker Heights, TX06-2013
Skills
- Vendor engagement
- Relationship Building
- Flexible Schedule
- Upbeat and Outgoing Attitude
- Planning and Organization
- Purchase Recommendations
Certification
- Massage Therapy Certification
- Laser Tech Certification
References
References available upon request.
Timeline
Personal Shopper
Walmart
10.2021 - 03.2022
Dispute and Fraud Analyst
First National Bank
06.2019 - 11.2019
Massage Therapy
Avenue Five Institute
High School Diploma -
Harker Heights High School
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