Sarah Kima
Springfield,VA
Summary
Dedicated and focused Project Management Specialist with over three years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
4
4
years of professional experience
Work History
Account Representative
CHRYSO INC
Mclean, VA
08.2023 - 12.2023
- Directed interviews and actively participated in the recruitment process for teams, contributing to the selection of top talents that resulted in a 20% increase in revenue within six months by identifying candidates with strong industry knowledge and persuasive communication skills
- Prepared regular marketing performance reports, highlighting key metrics such as click-through rates and customer acquisition costs, resulting in data-driven recommendations that led to a 25% increase in overall marketing ROI by identifying underperforming campaigns and reallocating resources accordingly
- Collaborated with cross-functional teams, including design, sales, and product development, to align efforts with company goals, resulting in the successful launch of three new product features and a 30% increase in customer satisfaction ratings.
Administration and Operation Intern
IYA-OLOKA PUBLISHING LLC
Washington DC
05.2022 - 08.2022
- Provided support to upper management and assisted with cross functional matrix maintain Company Calendar
- Assisted in the development of all project documentation including the project management and subsidiary management plans
- Leveraged product specific data to track website performance metrics, identified areas for improvement, and implemented successful SEO tactics leading to a 10% boost in conversion rates
- Conducted detailed analysis of existing processes, leading to the identification of key areas for improvement and successful execution of process changes resulting in increased efficiency by 15%
Account Representative
NORTHERN VIRGINIA COMMUNITY COLLEGE
Alexandria, VA
08.2020 - 08.2021
- Led a cross-functional team of 5 colleagues to design and implement interactive learning media, including videos and games, resulting in a 20% increase in student engagement and comprehension
- Received consistent praise from students, parents, and fellow teachers for delivering engaging classroom instruction that led to a 15% improvement in students' exam scores
- Supported students in developing advanced proficiency in Microsoft Word, Excel, and PowerPoint, resulting in a 40% reduction in formatting errors in their assignments
- Additionally, educated students on creating and managing Blackboard and email accounts for seamless communication and access to course materials which resulted in a 15% increase in assignment scores and improved understanding of key course topics.
Cost Estimator intern
SERRU-TOP ENGINEERING
Congo Brazzaville
01.2020 - 05.2020
- Assisted with senior estimators to analyze project requirements and develop detailed cost breakdowns, ensuring accurate budget allocation
- Demonstrated strong negotiation skills by engaging with suppliers and subcontractors to obtain competitive pricing and favorable contractual terms
- Drafted detailed cost analysis to identify discrepancies between estimated and actual costs, providing valuable insights for future projects and driving cost-saving initiatives.
Education
Bachelor - Business Administration
MARYMOUNT UNIVERSITY
12.2023
Associate - Business Administration
NORTHERN VIRGINIA COMMUNITY COLLEGE (NOVA)
06.2021
Skills
- Fluent in French & English
- Data analysis
- Team management
- Google Analytics
- Microsoft Suite
- Training and Development
- Account Management
Websites
Timeline
Account Representative
CHRYSO INC
08.2023 - 12.2023
Administration and Operation Intern
IYA-OLOKA PUBLISHING LLC
05.2022 - 08.2022
Account Representative
NORTHERN VIRGINIA COMMUNITY COLLEGE
08.2020 - 08.2021
Cost Estimator intern
SERRU-TOP ENGINEERING
01.2020 - 05.2020
Bachelor - Business Administration
MARYMOUNT UNIVERSITY
Associate - Business Administration
NORTHERN VIRGINIA COMMUNITY COLLEGE (NOVA)
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