Sarah King
Big Rapids,Michigan
Summary
Dynamic and results-driven Sales Floor Associate with a proven track record at Walmart, adept in customer service and cash handling. Excelled in enhancing shopping experiences through meticulous store maintenance and effective communication, significantly boosting customer satisfaction. Demonstrated exceptional adaptability and attention to detail, fostering positive customer relationships and streamlining inventory management processes.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Developed customer service and sales skills in fast-paced retail environment, looking to transition into new field. Specialized in providing positive shopping experience and maintaining organized and visually appealing product displays. Committed to leveraging strong communication and problem-solving abilities to excel in new professional challenge.
Energetic and personable with natural ability to connect with customers and enhance their shopping experience. Possesses solid understanding of product placement and inventory management, coupled with strong communication and organizational skills. Aiming to drive customer satisfaction and contribute to sales growth through efficient and friendly service.
Overview
6
6
years of professional experience
Work History
Sales Floor Associate
Walmart
05.2019 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Communication with customers professionally and proactively to provide product information and advice.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.
- Assisted in inventory management, ensuring product availability and timely restocking.
- Improved store cleanliness and organization, leading to more appealing shopping environment.
Education
High School Diploma -
Chippewa Hills High School
Barryton, MI05-2016
Skills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- Shipment receiving
- Hospitality and accommodation
- Friendly and helpful
- Honest and dependable
- Adaptable and flexible
- Attention to detail
- Sales floor organization
- Team cooperation
- Merchandise receiving and handling
- Cash register operation
- Engaging with diverse customers
Timeline
Sales Floor Associate
Walmart
05.2019 - 01.2025
High School Diploma -
Chippewa Hills High School
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