Sarah Kleinpeter
Arlington,TX
Summary
I have customer service, clerical, childcare, autism, mental health experience and computer skills. I have been coaching since I was 21 years old. I have management, leadership, interpersonal and great problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Thrive Behavior Center RBT Trainer
Thrive Behavior Center
02.2023 - Current
- Ensured safety of all individuals involved in the treatment process by implementing safety protocols.
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
360 Volleyball- Club Coach
360 Volleyball
01.2022 - Current
- Organized and conducted weekly practice sessions for players, focusing on skill development and game strategy.
- Assisted with the recruiting process by evaluating potential new players.
Cornerstone Academy Lead Teacher
Cornerstone Academy
08.2021 - 01.2022
- Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Organized activities to promote physical, mental and social development of each child.
Front Desk
John Peter Smith Hospital
05.2020 - 04.2021
- Organized and maintained filing systems for confidential documents.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Performed data entry tasks to update customer accounts records.
- Greeted prospective students and answered any questions they had regarding the admissions process.
Wellington Insurance Claims Examiner II
Wellington Insurance
05.2019 - 05.2020
- Reviewed and analyzed claims to ensure accuracy of information, completeness of medical records, and compliance with policy terms.
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
Shine Behavioral RBT
Shine Behavioral
07.2018 - 05.2019
- Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
Millwood Hospital
Millwood Hospital
02.2016 - 06.2018
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Provided administrative support including data entry, filing, mail sorting, and scanning documents.
- Assisted with the admissions process by scheduling appointments, providing information, and responding to inquiries.
Chisholm Place Lead Med Aide
Chisholm Place
08.2014 - 01.2016
- Administered oral medications to patients in accordance with doctor's orders.
- Assisted patients with activities of daily living, such as bathing, dressing and grooming.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
Cornerstone Academy Assistant Teacher
Cornerstone Academy
07.2011 - 08.2014
- Helped maintain a safe and orderly learning environment.
- Assessed student progress through observation, testing, and feedback from teachers.
- Assisted classroom teacher in developing and implementing lesson plans.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Love Culture Sales Associate
Love Culture
01.2013 - 07.2014
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Developed strategies to increase sales volume and market share.
- Monitored competitor activities, analyzed trends in the marketplace, and adjusted sales techniques accordingly.
Education
A.A.S -
Tarrant County College
05.2013
Clarendon College
05.2011
High School Diploma -
James Bowie High
05.2010
Skills
- ABA Techniques
- Customer Service
- Administrative Support
- Front Office Management
- Appointment Scheduling
- Email and Telephone Decorum
- Complex Problem-Solving
- Time Management
- Data Entry
- Scheduling
- Word Processing
- Strong Interpersonal Skills
- AS/400
- Medical Terminology
- Quality Assurance
Certification
- CPR and 1st aid certified
- RBT 2023
Affiliations
- Sports
- Sewing
- Writing
Timeline
Thrive Behavior Center RBT Trainer
Thrive Behavior Center
02.2023 - Current
360 Volleyball- Club Coach
360 Volleyball
01.2022 - Current
Cornerstone Academy Lead Teacher
Cornerstone Academy
08.2021 - 01.2022
Front Desk
John Peter Smith Hospital
05.2020 - 04.2021
Wellington Insurance Claims Examiner II
Wellington Insurance
05.2019 - 05.2020
Shine Behavioral RBT
Shine Behavioral
07.2018 - 05.2019
Millwood Hospital
Millwood Hospital
02.2016 - 06.2018
Chisholm Place Lead Med Aide
Chisholm Place
08.2014 - 01.2016
Love Culture Sales Associate
Love Culture
01.2013 - 07.2014
Cornerstone Academy Assistant Teacher
Cornerstone Academy
07.2011 - 08.2014
A.A.S -
Tarrant County College
Clarendon College
High School Diploma -
James Bowie High
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