Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Sarah Kleinpeter

Arlington,TX

Summary

I have customer service, clerical, childcare, autism, mental health experience and computer skills. I have been coaching since I was 21 years old. I have management, leadership, interpersonal and great problem-solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Thrive Behavior Center RBT Trainer

Thrive Behavior Center
02.2023 - Current
  • Ensured safety of all individuals involved in the treatment process by implementing safety protocols.
  • Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Provided feedback on employee performance based on observed results during training sessions.

360 Volleyball- Club Coach

360 Volleyball
01.2022 - Current
  • Organized and conducted weekly practice sessions for players, focusing on skill development and game strategy.
  • Assisted with the recruiting process by evaluating potential new players.

Cornerstone Academy Lead Teacher

Cornerstone Academy
08.2021 - 01.2022
  • Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
  • Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
  • Organized activities to promote physical, mental and social development of each child.

Front Desk

John Peter Smith Hospital
05.2020 - 04.2021
  • Organized and maintained filing systems for confidential documents.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Performed data entry tasks to update customer accounts records.
  • Greeted prospective students and answered any questions they had regarding the admissions process.

Wellington Insurance Claims Examiner II

Wellington Insurance
05.2019 - 05.2020
  • Reviewed and analyzed claims to ensure accuracy of information, completeness of medical records, and compliance with policy terms.
  • Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.

Shine Behavioral RBT

Shine Behavioral
07.2018 - 05.2019
  • Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
  • Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.

Millwood Hospital

Millwood Hospital
02.2016 - 06.2018
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
  • Provided administrative support including data entry, filing, mail sorting, and scanning documents.
  • Assisted with the admissions process by scheduling appointments, providing information, and responding to inquiries.

Chisholm Place Lead Med Aide

Chisholm Place
08.2014 - 01.2016
  • Administered oral medications to patients in accordance with doctor's orders.
  • Assisted patients with activities of daily living, such as bathing, dressing and grooming.
  • Monitored patient vital signs such as temperature, pulse rate and blood pressure.

Cornerstone Academy Assistant Teacher

Cornerstone Academy
07.2011 - 08.2014
  • Helped maintain a safe and orderly learning environment.
  • Assessed student progress through observation, testing, and feedback from teachers.
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Love Culture Sales Associate

Love Culture
01.2013 - 07.2014
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.
  • Developed strategies to increase sales volume and market share.
  • Monitored competitor activities, analyzed trends in the marketplace, and adjusted sales techniques accordingly.

Education

A.A.S -

Tarrant County College
05.2013

Clarendon College
05.2011

High School Diploma -

James Bowie High
05.2010

Skills

  • ABA Techniques
  • Customer Service
  • Administrative Support
  • Front Office Management
  • Appointment Scheduling
  • Email and Telephone Decorum
  • Complex Problem-Solving
  • Time Management
  • Data Entry
  • Scheduling
  • Word Processing
  • Strong Interpersonal Skills
  • AS/400
  • Medical Terminology
  • Quality Assurance

Certification

  • CPR and 1st aid certified
  • RBT 2023

Affiliations

  • Sports
  • Sewing
  • Writing

Timeline

Thrive Behavior Center RBT Trainer

Thrive Behavior Center
02.2023 - Current

360 Volleyball- Club Coach

360 Volleyball
01.2022 - Current

Cornerstone Academy Lead Teacher

Cornerstone Academy
08.2021 - 01.2022

Front Desk

John Peter Smith Hospital
05.2020 - 04.2021

Wellington Insurance Claims Examiner II

Wellington Insurance
05.2019 - 05.2020

Shine Behavioral RBT

Shine Behavioral
07.2018 - 05.2019

Millwood Hospital

Millwood Hospital
02.2016 - 06.2018

Chisholm Place Lead Med Aide

Chisholm Place
08.2014 - 01.2016

Love Culture Sales Associate

Love Culture
01.2013 - 07.2014

Cornerstone Academy Assistant Teacher

Cornerstone Academy
07.2011 - 08.2014

A.A.S -

Tarrant County College

Clarendon College

High School Diploma -

James Bowie High

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Sarah Kleinpeter