Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Knight

Guntersville,AL

Summary

Experienced in front office operations, skillful at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to change. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Motivated individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

6
6
years of professional experience

Work History

Receptionist

Playground Solutions
09.2023 - 10.2023
  • Maintained accurate phone and email communication, facilitating effective information flow.
  • Collaborated with team members to streamline administrative processes and enhance office efficiency.
  • Assisted in maintaining office supplies inventory, ensuring availability for daily operations.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email and telephone.
  • Assisted with onboarding new clients and securing paperwork completion.

Certified Nursing Assistant

Cullman Healthcare and Rehab Center
08.2021 - 09.2023
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization of patient care areas and equipment.
  • Supported nursing team in implementing patient care plans effectively.
  • Documented patient information accurately in electronic health records system.
  • Fostered positive relationships with patients, enhancing their emotional well-being.
  • Assisted in transporting patients safely within healthcare facility as needed.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.

Daycare Worker

Kids Kollege
07.2021 - 08.2021
  • Supervised daily activities, ensuring safety and engagement for children aged 0-5.
  • Streamlined daily routines to improve efficiency in transitions between activities.
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Encouraged good behaviors using positive reinforcement methods.
  • Maintained child-friendly environment with access to outdoor activities.
  • Monitored entrances and exits to maintain safety and organized environments.

Cleaner/Assistant

Duckett Fishing
01.2018 - 06.2021
  • Maintained cleanliness and sanitation standards.
  • Assisted in inventory management of cleaning supplies and equipment.
  • Executed deep cleaning tasks including carpets, windows, and restrooms.
  • Filed customer records.
  • Organized warranty claims to be completed.
  • Made copies of payment and filed accordingly.
  • Answered and transferred warranty calls to the warranty department.
  • Helped pack customer orders.
  • Unloaded delivery trucks.
  • Assisted in packaging product for special show requirements.

Cashier/Customer Service Representative

Mountain Air Trampoline Park
06.2018 - 07.2018
  • Processed customer transactions accurately and efficiently.
  • Managed cash register, balancing cash drawer at the end of each shift.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to enhance overall store performance and customer satisfaction.
  • Monitored product displays, restocking items as needed to maintain visual appeal.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise.

Education

High School Diploma -

Douglas High School
Douglas, AL
05-2021

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • File management
  • Mail handling
  • Multi-line telephone operation
  • Document management
  • Clerical support
  • Documentation and reporting

Timeline

Receptionist

Playground Solutions
09.2023 - 10.2023

Certified Nursing Assistant

Cullman Healthcare and Rehab Center
08.2021 - 09.2023

Daycare Worker

Kids Kollege
07.2021 - 08.2021

Cashier/Customer Service Representative

Mountain Air Trampoline Park
06.2018 - 07.2018

Cleaner/Assistant

Duckett Fishing
01.2018 - 06.2021

High School Diploma -

Douglas High School

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