Sarah Kocher
Hampstead,MD
Summary
Highly energetic, hardworking individual with proven leadership skills, organizational skills, and strong attention to detail developed over the many years of being a mother as well as an employee. Team player who can be relied on to help with administrative and customer service tasks. Seeking to apply my abilities to fill the unit secretary position listed on your website
Overview
20
20
years of professional experience
Work History
Picker/Packer, Order processor
Penguin Random House
09.2015 - Current
- Fast learner and able to multi-task
- Maintain productivity and accuracy while filling orders
- Review printed tickets or voice digital orders to get item numbers and merchandise locations
- Maintain tidy and neat work areas to promote optimal productivity and safety standards
- Review orders to verify products met specifications
- Follow orders precisely to ensure correct items, sizes, and quantities
- Label boxes, crates, and containers with accurate order information, destinations, and codes to minimize shipping errors
- Volunteer to assist with projects, demonstrating willingness to learn new task and increase my skill level.
Waitress/Customer Service
The Westminster Grill
04.2014 - 07.2015
- Maintained customer satisfaction with timely table check-in to asses food and beverage needs
- Answered fast paced carryout/delivery phone lines, taking orders
- Displayed enthusiasm and promoted excellent service to customers
- Waited tables during lunch rush
- Used cash register and credit machine to cash out customers.
Secretary
J P Fuller Inc
Glen Burnie, MD
06.2003 - 04.2009
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Assisted Customer in figuring out part numbers when placing orders
- Entered data into system and updated customer contacts with information to keep records current.
- Assisted accounts receivable in month end procedures.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Responded to inquiries from callers seeking information.
- Placed weekly vendor orders.
Education
High School Graduate -
North Carroll High School
Skills
Detailed Oriented/Multi-taskerundefined
Timeline
Picker/Packer, Order processor
Penguin Random House
09.2015 - Current
Waitress/Customer Service
The Westminster Grill
04.2014 - 07.2015
Secretary
J P Fuller Inc
06.2003 - 04.2009
High School Graduate -
North Carroll High School
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